Loan Recovery Officer

2 weeks ago

Islamabad, Islamabad, Pakistan Awami Financial (Private) Limited Full time 400,000 - 600,000 per year

Job description:

We are looking for a Loan Recovery Agent to join our team. The role involves contacting customers with overdue payments, guiding them on repayment, and ensuring the timely recovery of loans while maintaining a professional approach.

Responsibilities:

  • Call and follow up with customers who have missed payments.
  • Explain repayment options and negotiate payment plans.
  • Keep records of calls, commitments, and payments.
  • Report difficult cases to the supervisor or manager.
  • Achieve monthly recovery targets.
  • Maintain professionalism and follow company policies at all times.

Requirements:

  • Intermediate / Bachelor's degree (preferred).
  • Experience in collections, recovery, or call center (preferred but not mandatory).
  • Good communication and convincing skills.
  • Basic computer knowledge (MS Office).
  • Ability to work under pressure and meet deadlines.

Job Type: Full-time

Work Location: In person

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