
experienced operation staff for logistics
5 days ago
Key Responsibilities1. Shipment Handling and Processing
- Receive, sort, and document incoming shipments.
- Verify shipment details and ensure proper labeling and packaging.
Prepare shipments for dispatch, ensuring accuracy in documentation.
Coordination and Communication
Liaise with drivers, delivery personnel, and external stakeholders to ensure timely pick-up and delivery of shipments.
- Communicate shipment statuses to relevant parties, including updates on delays or issues.
Coordinate with customs and regulatory authorities for international shipments.
Inventory Management
Track and manage inventory of packaging materials and supplies.
- Ensure proper storage and handling of packages to avoid damage or loss.
Maintain accurate records of all shipments and inventory.
Compliance and Documentation
Ensure all shipments comply with international and local shipping regulations.
- Accurately complete and file required shipping and customs documentation.
Adhere to company policies, including safety and security protocols.
Customer Service Support
Address customer inquiries regarding shipments, including tracking and delivery concerns.
- Resolve customer complaints in a professional and timely manner.
Provide assistance to the customer service team as needed.
Operational Efficiency
Identify and suggest process improvements to enhance operational efficiency.
- Support the implementation of new technologies or systems for better workflow management.
Job Type: Full-time
Pay: Rs30, Rs50,000.00 per month
Work Location: In person
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