Operations Support Officer

Position Summary:

The Operations Support Officert is a crucial back-office role responsible for providing diverse operational, financial, and data management support across multiple critical business lines. This role requires exceptional organizational skills, meticulous attention to detail, and the ability to manage simultaneous, disparate tasks. The ideal candidate must be highly
proactive, independent
, and demonstrate a strong
sense of ownership
over their deliverables.

Core Responsibilities:

1. Operational Record-Keeping and Reporting:

• Manage end-to-end operational and inventory record-keeping for client import and distribution activities.
• Accurately record daily
  Purchase
  and
  Inventory Transfer
  transactions using customized internal software.
• Coordinate with remote sites to obtain
  Monthly Physical Inventory Closing
  data, reconcile with book records, and analyze discrepancies.
• Prepare detailed quarterly reports and
  PowerPoint Presentations
  summarizing key metrics, including
  Sales performance, Inventory Status, and Shrinkage Analysis
  .

2. System Implementation and Financial Support :

• Work within a newly implemented
  Enterprise Resource Planning (ERP) software system
  for a major corporate client project.
• Accurately record and manage daily
  Sales, Purchases, and Expenses
  within the ERP system.
• Document, track, and manage a detailed
  list of system issues
  in a standardized format (e.g., Excel) and coordinate resolution efforts with external project officials via dedicated project communication channels.
• Conduct structured
  User Acceptance Testing (UAT)
  of new software features according to provided scripts and report findings clearly.

3. Administration and Document Management :

• Provide comprehensive administrative support to the Property Manager.
• Maintain meticulous digital records of all
  contracts, agreements, and leases
  .
• Respond to internal inquiries by reading, interpreting, and accurately
  extracting specific clauses and details
  from complex contractual documents.
• Follow-up with clients on their scheduled maintenance activities.
• Extract data from various systems to prepare and populate custom
  Excel reports
  and subsequent management
  PowerPoint Presentations
  as required.

4. Operational IT & Visual Support (Back-up Support):

• Ability to quickly learn and utilize specialized design/drafting software to create technical visual layouts and develop
  detailed visual merchandising guides (planograms)
  as per operational specifications,
  ensuring continuity of service during the absence of the primary IT Support Officer.
• Demonstrated ability to
  learn and execute basic remote IT support procedures
  . This includes providing
  initial troubleshooting and client assistance
  for common hardware, software, and connectivity issues (e.g., password resets, basic software installation guidance, peripheral troubleshooting) to operational sites, ensuring continuity of service
  during the absence of the primary IT Support Officer.

Required Qualifications and Skills:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related quantitative field.
• Ability to use
  Microsoft Excel
  and
  PowerPoint
  .
• Experience in
  data entry, financial record-keeping, and operational reporting
  is preferable but not mandatory.
• Experience or familiarity with any
  ERP software
  will be preferred.
• Exceptional organizational skills and a meticulous
  attention to detail
  .
• Strong written and verbal English communication skills.
• Demonstrated ability to work independently
  , manage
  dynamic priorities
  , and show
  initiative
  in solving problems.

Job Location:
Spring North Commercial, Bahria Phase 7, Rawalpindi

Job Timing:
03:00 PM to 12:00 AM (Mon to Fri) (Evening Shift)

Package:

• Salary Range: PKR 50K to 70K
• Health Insurance: IPD + OPD
• Fuel Allowance
• Education Allowance for Kids & Siblings
• Above Incentives are offered as per company's policy.

Apply by:
05/Oct/2025

Send your CVs at:

When sending your CV through email, ensure the email subject line clearly includes the official Post Name.