Front Desk Officer

4 days ago

Islamabad, Islamabad, Pakistan Gateway Study Links (GSL) Full time 200,000 - 300,000 per year

Company Description

Gateway Study Links (GSL)
, based in Pakistan, offers comprehensive language courses and study consultancy services under one roof. GSL provides preparatory courses for exams such as
IELTS, PTE, Duolingo, OET, and Business Communication
, along with specialized programs like
English for Specific Purposes (ESP)
.

The organization assists students in pursuing higher education in countries including the
United Kingdom, Australia, Canada, the United States, Malaysia, Italy, and Germany
. GSL is committed to ensuring a seamless journey for students — from improving language proficiency to achieving their study abroad goals.

Role Description

This is a
full-time, on-site
role for a
Front Desk Officer
located at
GSL branches in F-8, PWD, and Peshawar
.

The Front Desk Officer will be responsible for managing front desk operations, handling receptionist duties, and ensuring excellent customer service. Key responsibilities include:

  • Greeting visitors and directing them appropriately.
  • Managing phone calls and responding to inquiries.
  • Maintaining records of visitors, calls, and appointments.
  • Assisting with daily office operations and coordinating with other departments.
  • Ensuring the reception area is organized and presentable.
  • Managing office supplies and equipment as needed.

Qualifications

  • Proficient in receptionist and front desk operations.
  • Strong
    customer service
    and
    communication skills
    .
  • Familiar with
    office administration
    tasks and equipment.
  • Excellent
    interpersonal skills
    and ability to work in a team environment.
  • Prior experience in a similar role will be an advantage.
  • Minimum qualification:
    High school diploma or equivalent
    ; additional certifications in
    Office Management or Administrative Studies
    are a plus.

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