Front Desk Officer

7 days ago

Islamabad, Islamabad, Pakistan Aims Contact Technologies Pvt Ltd Full time 150,000 - 250,000 per year

About Us

AIMS Contact Technologies is a dynamic call center specializing in outbound B2B campaigns for UK clients, proudly operating for the last 17 years. We believe in building strong relationships with our clients and providing growth opportunities to our employees.

A front Desk Officer (Female only) serves as the face of Company. The primary duty of a front desk Officer is to greet visitors. Answer inquiries and provide information to the general public, customers, visitors, and other interested parties.

Job Responsibilities:

Greet and welcome visitors in a professional and friendly manner.

Direct visitors to the appropriate person or department.

Answer, screen, and forward incoming phone calls while providing accurate information when needed.

Handle all correspondence, emails, and incoming mail, and distribute it appropriately.

Maintain security by following procedures, such as monitoring logbooks and issuing visitor badges.

Keep the reception area neat and presentable with all necessary stationery and material (e.g., brochures, forms, etc.).

Assist with administrative tasks, such as data entry, filing, and scheduling appointments.

Maintain and update contact lists and office directories.

Manage booking and reservation systems for meeting rooms or office equipment.

Provide support in organizing company events or meetings.

Handle any visitor queries and resolve customer complaints in a courteous and timely manner.

Assist with clerical tasks and other duties as assigned by the office manager or HR department.

Requirements:

Must be computer literate

Minimum Intermediate/Bachelor's degree holder

Proficient in English and Urdu (Oral & Written)

Good organizational and &multi-tasking abilities.

Job Types: Full-time, Fresher

Work Location: In person

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