Guest Relations Officer

Key Responsibilities:Welcome guests upon arrival and assist with check-in/check-out processes.Maintain positive guest relations by addressing queries, complaints, and special requests efficiently.Coordinate with housekeeping, maintenance, and other departments to ensure guest requirements are met.Provide information about services, amenities, and local...

Job Summary:The Guest Relations Officer (GRO) is responsible for providing personalized service to guests, ensuring their satisfaction, and enhancing their overall experience during their stay. This position requires excellent communication, problem-solving, and customer service skills to address guest needs, concerns, and special requests promptly and...

Position:ReceptionistLocation:Gulberg, LahoreWe are looking for apresentable and client focusedReceptionist to join our hotel in Gulberg. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out process, and excellent guest service throughout their stay.Key ResponsibilitiesGreet and welcome guests...

Requirements:Bachelor's/Diploma in Hospitality Management or a related field.3-5 years of experience in a supervisory role within a restaurant or hospitality setting.Excellent communication and customer service abilities.Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Handle incoming walk-in customers, phone calls.Address customer needs and concerns efficiently and effectively to turn unhappy customers into return guests.Build rapport and establish good relationships with customers to ensure customer retention.Provide constructive feedback on sales, the effectiveness of promotions, customers, product and service launches...

Front Desk Officer Job DescriptionPosition SummaryThe Front Desk Officer (or Front Desk Agent/Receptionist) is the first point of contact for guests and plays a vital role in creating a positive and welcoming experience. This role is responsible for all guest-related services at the front desk, ensuring operational efficiency, and maintaining the highest...

At MergeStack, we envision a future where innovation knows no bounds, and technology seamlessly integrates with human potential. As a leading software development company, our vision is to be the catalyst for transformative solutions that empower businesses and individuals to thrive in the digital era.Mergestack is looking to hire...

The Front Desk Officer is responsible for supporting office operations and acting as the first point of contact for customers and clients or ensuring that floor is well managed and properly maintained. This role also requires a reliable and proactive individual to own responsibilities and provide necessary support to the staff members for smooth...

Job Title: Chief Operating Officer (COO)Department:Corporate Office – OB Hospitality GroupLocation:Lahore, PakistanReports To:Group Chief Executive Officer (CEO)About OBHGOB Hospitality Group (OBHG) operates five distinctive restaurant brands in Pakistan – Café Aylanto (Mediterranean), Fuchsia (Chinese & Thai), Pi (Japanese), The Mad Italian (Italian),...

Job Title:Customer Relations OfficerDepartment:Sales & Client RelationsLocation:Phase-5Employment Type:Full-TimeJob Summary:We are looking for a well-spoken, well-groomed, and professionalCustomer Relations Officerto manageappointment-based clients. The role involves conducting scheduledsite visits, presenting offerings, andclosing deals. This position...