Sr. IT Support Specialist

5 days ago

Lahore, Punjab, Pakistan OutsourceNZ Full time 1,800,000 - 2,400,000 per year

Job Description

Looking for a talented Sr. IT Support Specialist to join their growing team If you've got hands-on experience with Windows environments, Active Directory, troubleshooting, and networking, this is a great opportunity to make a real impact.


Key Responsibilities:

  • End-user support: Troubleshoot Windows machine issues, Wi-Fi connectivity, and basic hardware/software problems
  • System setup: Prepare and configure new Windows laptops, set up email accounts, and ensure security measures are in place
  • Network & LAN support: Assist with LAN setup, basic networking tasks, and troubleshooting
  • Active Directory & Domain Controller: Manage user accounts, group policies, and resolve technical issues
  • VDI support: Support end-users in Virtual Desktop Infrastructure (VDI) environments
  • Inventory management: Maintain IT equipment inventory and ensure everything is properly tracked
  • Security & compliance: Help implement and maintain system security measures
  • Continuous improvement: Provide ideas for improving scalability, security, and cost-efficiency within the IT infrastructure

Nice to Have:

  • Linux skills and familiarity with cloud platforms (AWS, OCI)
  • Certifications like Microsoft Certified: Windows Server, or CCNA
  • A passion for system design, scalability, security, and cost management
  • A creative R\&D mindset to improve existing setups

Qualifications:

  • 6-7 years of experience in IT support (Windows OS, Active Directory, email setup, network troubleshooting, CCTV)
  • Bachelor's degree in Computer Science or a related field
  • Hands-on experience with VDI, inventory management, and basic networking
  • Strong communication and collaboration skills

Interested? Please feel free to reach out to me directly with your updated resume, or you can email it to

Job Type: Full-time

Pay: From Rs200,000.00 per month

Application Question(s):

  • Are you comfortable with an onsite job?

Experience:

  • End-user support: 3 years (Required)
  • System setup: 3 years (Required)
  • Network & LAN support: 3 years (Required)
  • Active Directory & Domain Controller: 3 years (Required)
  • Inventory management: 3 years (Required)
  • Security & compliance: 3 years (Required)

Location:

  • Lahore (Required)

Work Location: In person

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