Senior Officer L1 Optimization

2 weeks ago

Faisalabad, Punjab, Pakistan Zong CMPak Ltd Full time 800,000 - 1,200,000 per year

Department & Function:
E2E

Location:
Faisalabad

Reporting to:
Manager RAN/L1 Optimization

Job Type:
Permanent

Job Purpose:

  • Responsible for optimization, planning and handling customer complaints.

Job Responsibilities:

  • Monitoring of OSS KPIs related to accessibility, retainability, mobility and quality to meet defined quarterly/yearly SLA defined thresholds already set by CMPak Management
  • Figure out quality degradation matters, devise optimization strategy and execute plan to acquire required targets
  • Radio Parameter/Tuning for new RAN release proposed to enhance network quality, user experience and customer satisfaction and benchmark to evaluate its impact on network
  • Network redesign including tilt and height adjustments to reach optimum coverage for worst cells by changing antenna mechanical/electrical tilts and height to solve bad coverage spots, pilot pollution and adapt the integration of a new site
  • Conducting scheduled and spontaneous Network Audits at Region/RNC/Site including Physical Site Audits (Antenna Height, Azimuth, Tilts, Location etc.), RAN Parameters & Algorithms, Quality & Network
  • Performance parametric audit in RF domain to identify and remove inconsistencies for smooth operation and ensure quality network
  • Network overview report for managerial review to highlight strength and weakness along with proper reason of degradation and rectification/improvement plan
  • Drive Test Optimization experience to analyze network situation and propose strategy for competitive leadership assurance
  • Responsible for SSV Acceptance, and NPS and Sector Split evaluation

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

  • Minimum Bachelor's degree in Electrical/Telecommunication Engineering or any other similar domain
  • Masters in Relevant Degree will be preferred.

Work Experience:

  • 3 to 5 years of relevant telecom experience.

Skills – Generic:

  • Teamwork
  • Time Management skills
  • Interpersonal & communication skills
  • Analytical Skills
  • Ability to achieve deadlines and work under pressure
  • Extensive problem solving and troubleshooting skills

Skills – Job Specific:

  • Command over RF parameters and features (2G/3G/4G)
  • Hands on experience on optimization and planning tools (TEMs, ATOLL, GENEX, PRS, NEMO)

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