Quality Assurance Executive

2 days ago

Karachi, Sindh, Pakistan Systems Limited Full time 150,000 - 250,000 per year

We are looking for a motivated and detail-oriented Quality Assurance Executive to join our BPO operations team. The role involves maintaining accuracy and consistency in data handling, ensuring process compliance, and supporting quality monitoring. Ideal candidates are fast learners, effective communicators, and comfortable working in a fast-paced environment with night shift flexibility.

Responsibilities:

  • Perform data entry tasks with accuracy and efficiency, maintaining the required typing speed.
  • Monitor and evaluate process quality to ensure compliance with defined standards.
  • Identify errors, inconsistencies, and process gaps; provide timely feedback or corrective actions.
  • Collaborate with team members and supervisors to maintain smooth workflow operations.
  • Prepare basic reports or documentation related to performance or quality metrics.
  • Communicate effectively with cross-functional teams and escalate issues when necessary.
  • Adhere to shift schedules and operational timelines aligned with US business hours and holidays.

Qualifications:

  • Education: Bachelor's degree in any discipline (minimum requirement).
  • Experience: Fresh graduates or candidates with prior BPO/data entry experience are welcome.
  • Skills & Competencies:
  • Minimum typing speed of
    30 WPM.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Willingness to work night shifts (7PM onwards) and observe US holidays.

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