Closer Call Center

2 weeks ago

Lahore, Punjab, Pakistan Sigma System Syndicate Full time 600,000 - 720,000 per year

Job Summary:

The Call Center Closer is responsible for engaging with qualified leads, delivering persuasive sales conversations, addressing objections, and successfully closing deals. This role requires excellent communication, negotiation, and relationship-building skills to convert prospects into customers and achieve sales targets.

Key Responsibilities:

Sales & Closing

  • Engage with pre-qualified leads provided by appointment setters or lead generators.
  • Deliver compelling sales pitches to explain products/services and value propositions.
  • Handle objections confidently and use effective negotiation techniques to secure sales.
  • Consistently achieve or exceed individual and team sales targets.

Customer Engagement

  • Build trust and rapport with potential clients to increase conversion likelihood.
  • Answer customer questions and provide clear information about pricing, features, and benefits.
  • Follow up with undecided leads to maximize closing opportunities.

Process & Reporting

  • Maintain accurate records of calls, sales, and customer details in the CRM system.
  • Report daily/weekly sales performance to supervisors.
  • Provide feedback on lead quality and suggest improvements to the sales process.

Required Skills & Qualifications:

  • Bachelor's degree (preferred) or equivalent experience in sales/customer service.
  • 1–3 years of proven experience in sales, telesales, or closing deals (call center environment preferred).
  • Strong persuasion, objection-handling, and negotiation skills.
  • Excellent verbal communication with a confident and professional phone presence.
  • Target-driven, self-motivated, and resilient under pressure.
  • Proficiency in CRM systems and basic computer applications.

Key Competencies:

  • Sales & Negotiation Skills
  • Confidence & Persuasiveness
  • Active Listening & Objection Handling
  • Result Orientation & Target Achievement
  • Relationship Building & Customer Focus

Job Type: Full-time

Pay: Rs35, Rs60,000.00 per month

Work Location: In person

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