
Closer Call Center
2 days ago
Job Summary:
The Call Center Closer is responsible for engaging with qualified leads, delivering persuasive sales conversations, addressing objections, and successfully closing deals. This role requires excellent communication, negotiation, and relationship-building skills to convert prospects into customers and achieve sales targets.
Key Responsibilities:
Sales & Closing
- Engage with pre-qualified leads provided by appointment setters or lead generators.
- Deliver compelling sales pitches to explain products/services and value propositions.
- Handle objections confidently and use effective negotiation techniques to secure sales.
- Consistently achieve or exceed individual and team sales targets.
Customer Engagement
- Build trust and rapport with potential clients to increase conversion likelihood.
- Answer customer questions and provide clear information about pricing, features, and benefits.
- Follow up with undecided leads to maximize closing opportunities.
Process & Reporting
- Maintain accurate records of calls, sales, and customer details in the CRM system.
- Report daily/weekly sales performance to supervisors.
- Provide feedback on lead quality and suggest improvements to the sales process.
Required Skills & Qualifications:
- Bachelor's degree (preferred) or equivalent experience in sales/customer service.
- 1–3 years of proven experience in sales, telesales, or closing deals (call center environment preferred).
- Strong persuasion, objection-handling, and negotiation skills.
- Excellent verbal communication with a confident and professional phone presence.
- Target-driven, self-motivated, and resilient under pressure.
- Proficiency in CRM systems and basic computer applications.
Key Competencies:
- Sales & Negotiation Skills
- Confidence & Persuasiveness
- Active Listening & Objection Handling
- Result Orientation & Target Achievement
- Relationship Building & Customer Focus
Job Type: Full-time
Pay: Rs35, Rs60,000.00 per month
Work Location: In person
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