
Umrah Assistant
2 weeks ago
Mawhibat Travel and Tourism is looking for a dedicated and customer-focused Umrah Assistant to join our team. The ideal candidate will assist in the coordination and facilitation of Umrah-related services, ensuring a smooth and satisfying experience for our clients.
Key Responsibilities:
• Assist clients with Umrah visa processing, ticketing, and hotel bookings.
• Coordinate ground handling, transportation, and itinerary arrangements.
• Maintain and update client documentation accurately.
• Provide support and guidance to pilgrims before and during travel.
• Communicate effectively with vendors, airlines, and hotel partners.
• Resolve any issues or concerns raised by clients promptly and professionally.
• Keep clients informed about travel regulations and religious requirements.
• Maintain accurate records of client interactions and trip details.
Requirements:
• Minimum Bachelor's degree (preferred in Travel, Tourism, or related field).
• Prior experience in Umrah operations or travel agency is highly desirable.
• Strong organizational and communication skills.
• Ability to manage multiple tasks efficiently.
• Proficiency in MS Office and familiarity with travel booking systems.
• Fluent in English and Urdu (Arabic knowledge is a plus).
What We Offer:
• A dynamic and respectful work environment.
• Opportunities for professional growth.
• The chance to serve clients in their spiritual journey.
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