
Senior Product Manager – SaaS
2 days ago
About
is a fast-growing SaaS platform transforming compliance, workforce, and contractor management for security and facilities firms. We simplify complex field operations with one intuitive system — helping our customers stay compliant, run efficiently, and win more business.
We're looking for a senior, technically strong Product Manager
— someone who can shape product strategy, work closely with customers, and lead delivery. You'll bridge the gap between business, clients, and engineering — ensuring every release delivers measurable impact.
You'll also
hire and lead a team of Customer Success Executives
, ensuring clients get maximum value from while feeding their feedback directly into product development. This role offers a clear path into
product and people leadership
as scales.
What You'll Do
- Own and Evolve the Product Roadmap:
Define product strategy and priorities with leadership. - Translate Vision into Delivery:
Turn customer feedback and business needs into clear specs and user stories. - Work Closely with Customers:
Run discovery sessions, understand challenges, and shape the product to deliver real operational improvements. - Hire & Lead Customer Success Team:
Build and manage a small team to drive adoption, support clients, and capture feedback. - Lead Delivery with Engineering:
Partner with dev teams to deliver features smoothly and on time. - Champion the User:
Embed user needs into design, testing, and validation. - Drive Product Outcomes:
Use data and insights to refine features and inform long-term product direction.
What We're Looking For
- 4+ years' product management experience
, ideally with customer-facing responsibilities. - Strong communicator able to explain complex ideas.
- Proven ability to deliver end-to-end: from strategy to execution and iteration.
- Experience engaging directly with clients and stakeholders.
- Familiarity with SaaS, Agile practices, and user-centred design.
- Leadership mindset, with experience in building or mentoring teams.
Bonus Points For
- Experience in workforce management, compliance, or field operations software.
- Prior exposure to enterprise clients, contractors, or MSP models.
- Track record of leading teams or owning a product area at scale.
Why Join
- Leadership Path:
Opportunity to grow into Head of Product / Product Leadership. - Strategic Impact:
Direct influence on product direction and company growth. - Customer Impact:
Work closely with clients and lead a team, ensuring their success. - Fast-Moving Team:
Work directly with founders; your input will shape the company's future. - Competitive Pay & Flexible Working:
We value outcomes over hours.
Send your CV with a short note on why you're ready to step into senior product and leadership at
.
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