Information Technology Specialist

Position: IT Specialist

Location: IT Solutions hub 2010, B17 Islamabad

Employment Type: Full-Time

Experience Required: Min 3 Years

Job Summary:

We are looking for an experienced
IT Administrator
to manage and maintain our IT infrastructure, ensuring smooth operations across networking, servers, security, and technical support. The ideal candidate should have hands-on experience in
Windows Server 2022
,
Active Directory
,
Microsoft Exchange Online
,
Apache/NodeJS/IIS Web Server
, and
local file-sharing systems
, among other IT responsibilities.

Key Responsibilities:

1. Server Management & Administration

• Maintain and optimize
  Windows Server 2022
  , ensuring
  high availability and security
  .
• Configure and manage
  Active Directory (AD DS)
  , including
  user roles, group policies (GPOs), and authentication protocols
  .
• Monitor and maintain
  server health, logs, and backups
  .
• Manage
  IIS for file sharing
  and ensure secure access for internal users.

2. Network Setup & Security

• Administer
  network devices (routers, switches, firewalls, VLANs, and VPNs)
  to ensure secure and stable connectivity.
• Assign
  static IPs
  to critical devices and implement
  IP filtering
  .
• Troubleshoot network connectivity issues and
  monitor traffic
  for security threats.
• Implement
  firewall rules and intrusion detection systems
  to protect company data.

3. Web Hosting & Management

• Configure and maintain
  Apache/NodeJS/IIS HTTP Server
  to host ReactJs/
  websites
  .
• Ensure
  SSL certificates
  are properly installed and renewed for secure web traffic.
• Manage
  AWStats
  for website analytics and performance monitoring.
• Implement
  DNS and domain configurations
  for hosted websites.
• Cloud server integrations like GoDaddy, Vercel, Site ground etc,

4. Email Administration (Microsoft Exchange Online)

• Configure and manage
  Microsoft Exchange Online
  and integrate with
  Microsoft 365
  .
• Set up and maintain
  MX, SPF, DKIM, and DMARC records
  for secure email communication.
• Monitor
  email security
  , apply
  anti-spam and phishing filters
  , and ensure compliance with
  Data Loss Prevention (DLP) policies
  .
• Assist employees with
  email troubleshooting
  and
  Outlook configurations
  .

5. Local File Sharing & Backup Solutions

• Set up and maintain
  local file-sharing systems on a Windows 11 storage server
  .
• Configure
  user access permissions
  for shared folders and implement security measures.
• Ensure
  automated and manual backup strategies
  for emails, server configurations, websites, and databases.

6. Employee Monitoring & IT Policies

• Deploy and manage
  Net Monitor for Employees Pro
  for monitoring and restricting unauthorized activities.
• Implement
  website blocking, USB device restrictions, and application usage policies
  .
• Generate
  employee productivity reports
  and ensure compliance with IT security policies.

7. IT Support & Troubleshooting

• Provide
  hardware and software support
  for employee workstations, printers, and networking devices.
• Manage
  user accounts and permissions
  within the company's IT infrastructure.
• Document and resolve IT issues through
  ticketing systems (e.g., Jira, Trello)
  .

8. IT Procurement & Asset Management

• Track, update, and procure
  IT hardware/software licenses
  .
• Maintain an inventory of
  servers, networking devices, computers, and peripherals
  .
• Work with vendors for
  hardware upgrades and support services
  .

9. IT Automation & AI/Cloud Setup (Bonus Skills)

• Assist in
  cloud-based AI solutions
  for
  inventory management and sales forecasting
  .
• Configure and manage
  Flask-based dashboards and AI tools
  for logistics data analysis.

Required Skills & Qualifications:

2-3 years of experience
in IT administration, networking, and system management.

Hands-on experience with
Windows Server 2022
,
Active Directory
,
Microsoft Exchange Online
, and
file-sharing systems
.

Strong knowledge of
networking protocols, firewalls, and security best practices
.

Proficiency in
Apache/NodeJS/IIS Web Server
and hosting
ReactJs/
applications
.

Experience with
email security and spam filtering mechanisms
(SPF, DKIM, DMARC).

Familiarity with
Monitoring Solutions
for activity monitoring and restriction.

Ability to set up and maintain
SMB/local file-sharing solutions
.

Strong troubleshooting skills for
hardware, software, and network issues
.

Excellent documentation skills and ability to train employees on IT policies.

Minimum bachelor's Degree Required

Preferred Skills (Bonus):

Experience with
cloud services (AWS, Azure, or Google Cloud)
.

Knowledge of
inventory management & AI-based forecasting tools
.

Understanding of
Jira, Trello, or other IT ticketing systems
.