IT & Digital Technology Lead

6 days ago

Lahore, Punjab, Pakistan Syngenta Group Full time 2,000,000 - 2,500,000 per year
Job Description

Role purpos:

  • The Country IT & Digital Technology Lead is responsible for the delivery of all PK Syngenta integrated end-to-end IT/Digital business application platforms and infrastructure services across country sites. This over arching role will cover following broad services:

IT Services

    • Develop & implement the IT Vision and Roadmap aligned with Syngenta's Regional & Country-level strategic objectives
    • IT Services and Delivery management
    • Engage and align IT initiatives with commercial, Finance and Digital strategies / KPIs
    • Ensure availability and uninterrupted functioning of IT systems, Services and infrastructure across all Syngenta Pakistan managed Sites
    • Local Technology and Infrastructure management
    • Network services, Service Desk & Deskside support
    • Oversee device inventory management, data security and business continuity in collaboration with regional teams
    • Security Management
    • IT Operations incl. NOC, Service continuity management
    • Disaster recovery plan management

Vendor & SLA management

    • Manage External vendors and service providers and ensure SLA performance monitoring
    • IT contract management / SOW
    • Maintain strong partnerships with Syngenta regional IT & Digital support teams

Digital Transformation and Business Application Platforms

    • Lead the Digital Transformation Agenda of Syngenta Pakistan
    • Provide the technical guidance and support on Syngenta's business applications.
    • Implementing or Supporting Enterprise applications' management i.e. (ERP, SAP, SAL (Salesforce/Workforce management), B2B Ordering (OMS), POS (B2C), MS 365 etc.)
    • Lead the Application Development, Deployment, User Support and maintenance (Web/App/Enterprise) setups
    • Service orchestrations and API integration projects (ERP & external Apps)
    • Functional expert to ring fence and details requirements (identification to detailing and translating as system requirements)
    • Scoping and evaluation of RFIs/RFPs
    • Ability to steer and guide PMO.
    • Engage with senior country and regional stakeholders to sustain delivered platforms
    • Must be good to take forward to changing management processes.
Qualifications
  • 8 to 10+ years business/IT experience with 3-5 years in managerial positions.
  • Holds university graduate or postgraduate and or management degree in science, computing, engineering or optionally commerce. 
  • Proven track record of driving and delivering IT/Digital services, business platform and change management initiatives
  • Experience of leading multinational teams and working across countries and cultures to achieve solutions  
  • Experience of setting up and managing large country specific service delivery in a multinational organization
  • A recognized and respected leader in the IS community and adept at managing senior (C level) stakeholders AND (for supplier mgmt.)
  • A track record of managing teams leading very large partnerships with external suppliers in a multi supplier setup AND (for quality mgmt.)
  • Experience of running Quality/Delivery & IT teams to set up and improve internal and external processes impacting large organizations OR (Product Management e.g. Country, R&D IT etc.)
  • Experience in collaborating and partnering with regional, global forums to achieve solution
  • A proven track-records of success in leading multi-cultural projects with pan-Syngenta impact and transitioning to well-accepted, scalable global products

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