Air Ticketing Officer

2 weeks ago

Karachi, Sindh, Pakistan Billoo Travels Services (Pvt) Ltd Full time 420,000 - 600,000 per year

Job Description:

The Air Ticketing Officer & Tourism Executive is responsible for handling airline reservations, issuing tickets, managing travel itineraries, and providing tourism-related services to clients. The role requires knowledge of airline booking systems, customer service skills, and the ability to promote and arrange travel and tourism packages.

Key Responsibilities:

  • Handle airline reservations, ticket issuance, revalidations, reissues, and cancellations.
  • Use Global Distribution Systems (GDS) Only Amadeus bookings.
  • Advise customers on flight options, schedules, fares, and travel regulations.
  • Plan and promote tourism packages including hotels, tours, and transportation.
  • Provide accurate fare quotations and ensure timely ticket delivery.
  • Handle queries and resolve issues related to reservations, cancellations, and refunds.
  • Build strong customer relationships by providing professional travel advice and after-sales support.
  • Stay updated with airline policies, travel regulations, and promotional offers.

Requirements & Skills:

  • Bachelor's degree or diploma in Travel, Tourism, or related field is an Advantage.
  • Prior experience in ticketing and tourism services is Must at least 2years.
  • Proficiency in GDS systems (Amadeus)
  • Strong communication and customer service skills.
  • Attention to detail and accuracy in handling bookings.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of tourism destinations and packages.
  • Proficiency in MS Office and basic IT skills.

Work Environment:

  • Office-based with client interactions (face-to-face, phone, email).
  • May require flexible working hours during peak travel seasons.

Job Type: Full-time

Pay: Rs35, Rs50,000.00 per month

Work Location: In person

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