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Manager/SR. Manager Regional Delivery
3 months ago
Human Capital HR Solutions is hiring for a presitigious client in Fintech Sector:
Education:
- Bachelor/Master’s degree in accounting/finance/economics or related discipline, from the top institutes. ACCA/CA/CFA etc. candidates can also be considered.
Experience:
- 5-6 years of experience in a role which involves company analysis, operational process management, due diligence, etc. Work experience can be with leading banks (in corporate credit), with large organizations (in operational roles), or rating companies.
- Experience in developing or analyzing financial statements, and financial reporting.
- Experience in industry and risk analysis for companies would be an advantage.
Roles & Responsibilities:
- Work Allocation & Quality Control Manage work allocation to the team and ensure report delivery as per agreed SLA’s/TAT’s. Review deliverables and perform a detailed quality check.
- Operations Management and Process Control Operations Management and Work Planning on an annual, quarterly, and monthly basis.
- Ensure continuous process improvement to optimize delivery costs, improve customer experience, and meet other key departmental objectives etc.
- Create/ revise SOPs and templates and ensure process compliance.
- Ensure timesheet compliance; track team performance against plan.
- Provide regular updates to the senior management, internal stakeholders, and sales team leaders from various regions. Hire and train new team members. Set goals for the team and manage the team from a career perspective.
- Product Management o Take product ownership for various products and services delivered by the Regional Delivery team and contribute on a continuous basis in terms of product improvement, innovation, as well as developing new products.
- Stakeholder Management o Coordinate with customers (as required) for data clarifications/ seeking additional information. Ensure all communication is well-documented. Ensure that periodic status reports are sent out to the customers as needed. Proactively escalate to respective sales leads in case of potential delays/ other risks.
- Prepare monthly reports for internal controls, as well as for senior management team review.
- Business Development Support o Assist internal stakeholders across the region in developing proposals/ presentations, attend sales meetings (if required), develop sample reports, etc. Required Skills & Personal Attributes:
- Must have excellent English communication; both verbal and written
- Professional report writing skills are essential for the role.
- Should be able to multi-task and work in a dynamic work environment.
- Should be proficient in using MS Office (Word, Excel, PowerPoint) to conduct financial analysis, and create well formatted reports.
