
HR Manager
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HRM | Technical Recruitment | Talent Acquisition | HR Ops | OnboardingWaada Digital is looking for an experienced HR Manager to lead and manage HR operations for our domestic call center. The ideal candidate should have 3+ years of total HR experience, with a strong background in bulk hiring, employee engagement, and day-to-day HR functions.
Responsibilities:
- Lead end-to-end recruitment processes, especially bulk hiring for call center roles.
- Manage and lead a team of recruiters, ensuring timely fulfillment of hiring KPIs and targets
- Manage onboarding, orientation, and employee lifecycle activities.
- Ensure smooth HR operations including attendance, payroll coordination, and compliance.
- Handle grievances and maintain a healthy work environment.
- Coordinate with team leads and department heads for manpower planning.
- Implement employee engagement initiatives and drive retention strategies.
- Track and report recruitment and HR performance metrics regularly to ensure continuous improvement.
- Contribute to policy development and process optimization in line with organizational goals
Experience:
- Bachelor's degree in business, HRM, Organizational Psychology or any other relevant field.
- 3+ years of experience in a similar role.
Requirements:
- Strong interpersonal and communication skills.
- Knowledge of HR systems and labor laws is a plus.
- Proficiency in using MS Office.
Job Requirements:
- Full time role.
- On-site role based in Karachi.
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionHuman Resources
- IndustriesInsurance
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