Customer Support Specialist
1 week ago
We are seeking a skilled professional to join our team and provide exceptional customer support.
The ideal candidate will have at least 1 year of experience in handling inbound and outbound calls, assisting customers with their queries, and maintaining accurate records of interactions and transactions.
Key Skills and Qualifications- Excellent verbal communication and interpersonal skills to effectively handle customer inquiries.
- Strong problem-solving abilities to resolve customer issues efficiently.
- Proficient in computer applications and call center software to enhance job performance.
- Able to work during night shifts and contribute to team success.
Incentive Bonus for outstanding performance and dedication to delivering exceptional results.
Duties and Responsibilities- Handle incoming and outgoing calls to close sales effectively and meet customer needs.
- Provide relevant information and assistance to customers in a timely manner.
- Maintain accurate records of customer interactions and transactions for compliance purposes.
- Collaborate with team members to improve productivity and achieve common goals.
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