Assistant Manager After Sales

7 days ago


Karachi, Sindh, Pakistan International Industries Full time
Overview

We are a leading battery manufacturing company - Alaska Battery seeking a skilled and proactive Assistant Manager – After Sales to oversee service operations, ensure customer satisfaction, and strengthen dealer support across Karachi and Hyderabad.

Key Responsibilities
  • Manage and improve after-sales service operations across assigned regions
  • Lead and train service teams to ensure timely, quality support
  • Develop and maintain strong relationships with dealers and distributors
  • Monitor warranty claims, service quality, and customer feedback
  • Implement service policies and process improvements for efficiency
  • Conduct periodic service audits and provide actionable insights
  • Coordinate with sales teams to enhance overall customer experience
What We're Looking For
  • Bachelor's degree or DAE in Mechanical/Electrical Engineering, Business, or related field
  • 5+ years of experience in after-sales/service operations (automotive/manufacturing preferred)
  • Strong leadership, problem-solving, and communication skills
  • Willingness to travel between Karachi and Hyderabad as needed

Job Type: Full-time

Pay: From Rs75,000.00 per month

Work Location: In person


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