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Assistant Manager After Sales
2 weeks ago
We are a leading battery manufacturing company - Alaska Battery seeking a skilled and proactive Assistant Manager – After Sales to oversee service operations, ensure customer satisfaction, and strengthen dealer support across Karachi and Hyderabad.
Key Responsibilities:
- Manage and improve after-sales service operations across assigned regions
- Lead and train service teams to ensure timely, quality support
- Develop and maintain strong relationships with dealers and distributors
- Monitor warranty claims, service quality, and customer feedback
- Implement service policies and process improvements for efficiency
- Conduct periodic service audits and provide actionable insights
- Coordinate with sales teams to enhance overall customer experience
What We're Looking For:
- Bachelor's degree or DAE in Mechanical/Electrical Engineering, Business, or related field
- 5+ years of experience in after-sales/service operations (automotive/manufacturing preferred)
- Strong leadership, problem-solving, and communication skills
- Willingness to travel between Karachi and Hyderabad as needed
Job Type: Full-time
Pay: From Rs75,000.00 per month
Work Location: In person