Front Desk Officer

3 weeks ago

Lahore, Punjab, Pakistan AE Design Full time

We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk at our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  1. Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
  2. Greet and welcome guests
  3. Answer questions and address complaints
  4. Answer all incoming calls and redirect them or keep messages
  5. Receive letters, packages, etc., and distribute them
  6. Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  7. Check, sort, and forward emails
  8. Monitor office supplies and place orders when necessary
  9. Keep updated records and files
  10. Proven experience as a front desk representative, agent, or relevant position
  11. Familiarity with office machines (e.g., fax, printer, etc.)
  12. Knowledge of office management and basic bookkeeping
  13. Proficient in English (oral and written)
  14. Excellent knowledge of MS Office (especially Excel and Word)
  15. Strong communication and people skills
  16. Good organizational and multi-tasking abilities
  17. Problem-solving skills
Job Specification
  • MS Office
  • Receive letters, packages, etc., and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort, and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Proven experience as a front desk representative, agent, or relevant position

Note: The mention of "Mechanical or Industrial Engineering - Lahore, Pakistan" appears unrelated to the job responsibilities and may be an error or extraneous detail.

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