Front Desk Liaison

3 days ago


Lahore, Punjab, Pakistan beBeeCustomerService Full time 1,500,000 - 2,500,000
Job Title: Front Desk Officer

Provide exceptional customer service to students, faculty, and visitors.

Key Responsibilities:
  1. Maintain up-to-date knowledge of university programs and policies.
  2. Assist students with the registration process and ensure compliance with requirements.
  3. Skillfully handle conflicts and find effective solutions.
  4. Respond promptly and professionally to phone calls and emails.
  5. Schedule and coordinate appointments with students and staff efficiently.
  6. Maintain organized and confidential records of student interactions.
  7. Handle student fee payments accurately and according to procedures.
  8. Conduct campus orientation sessions for new students.
  9. Collaborate with other university departments to enhance overall student support services.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in record-keeping and data management.
  • Basic computer skills and familiarity with office software.
  • Knowledge of university programs and policies.
What We Offer:
  • A supportive and dynamic work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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