Senior Credit Representative

2 days ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

The Sr. Credit Representative plays a critical role in managing the collection of large-dollar invoices and ensuring timely payments. You will develop positive working relationships with customers and sales executives while implementing processes to reduce risks, streamline collections, and ensure efficient billing. The role also involves handling disputes, placing accounts on credit hold when necessary, and transitioning customers to electronic billing systems.

What You'll Do As a Senior Credit Representative

Employees employed in the role of Senior Credit Representative shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Focus on large-dollar invoices to ensure timely payments.
  • Manage customer interactions, prioritizing large-dollar balances and aged receivables.
  • Build positive relationships with customers, sales, and executives, escalating issues as needed.
  • Recommend credit hold to minimize risks and facilitate payments.
  • Determine when to forward accounts to collection agencies for bad debt write-offs.
  • Encourage all customers to move to electronic billing (EDI, E-invoicing) to reduce costs and prevent lost invoices.

Required Experience

What you will bring to the team:
  • 3+ years of relevant experience in corporate collections.
  • Large volume corporate collections experience
  • Proficiency in managing large-dollar accounts and aged receivables.

Education
  • Bachelor's degree in business or a relevant field.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

Job Timings: 8:00 PM to 5:00 AM (Pk time)
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