Outbound Sales Lead

3 weeks ago


Karachi, Sindh, Pakistan Waada Full time

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HR Associate Talent & Culture | Recruitment | Talent Acquisition | Human Resource Management | Executive | HR Operations | Payroll | Waada

We are hiring a Team Lead – Outbound Sales to manage and motivate a team of call center agents. The role focuses on achieving sales targets, ensuring KPI performance, and maintaining excellent customer interactions. The right candidate will be skilled at coaching, performance monitoring, and creating strategies to boost results.

Key Responsibilities:
  • Supervise and guide outbound sales agents.
  • Ensure team KPIs and sales targets are consistently achieved.
  • Conduct training, coaching, and performance reviews.
  • Monitor calls for quality assurance and compliance.
  • Prepare and share performance reports with management.
Requirements:
  • Bachelor's degree.
  • 1–2 years of supervisory experience in a domestic call center.
  • Proven experience in wallet products/services.
  • Strong leadership, communication, and Excel/reporting skills.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Insurance

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