Call Quality Agent

We are located in Rwp, a sales organization working with USA insurance carriers.Role DescriptionThis is a full-time on-site role for a Call Agent at Telecommunications located in Rawalpindi. For females who have their laptops and headphones, remote work is also an option. The Call Agent will be responsible for providing a high volume of sales, excellent...

Inbound Call AgentPrecious Treasures, PakistanWe need call centre agents for an inbound project. Agents must be experienced and understand the British accent. This is not a home-based job; we need agents in all 3 shifts: morning, evening, and night. The shift will depend on the company's discretion.Hourly based salaryJob SpecificationRequirements:At least 1...

Company DescriptionWelcome to Agent Pro: Where advanced telecommunications and ingenious digital marketing converge to drive your brand's success.Role DescriptionThis is a full-time on-site role for a Dispatcher at Agent Pro located in Rawalpindi. The Dispatcher will be responsible for coordinating and dispatching service calls, communicating with field...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

In this role as an Inbound Call Center Agent, you will play a critical part in delivering excellent customer service to our clients. Your primary responsibility will be to receive and respond to incoming calls, resolving customer inquiries and issues promptly.To succeed in this position, you must possess excellent communication skills, both verbal and...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

We at Hoopoe Tec Pvt Ltd are Information Technology services providers.From Software development, Website Development, Android application development, IOS application development. We have our own outbound and inbound call center for which we need HR.Job SpecificationGood communication skills.Call center agents for night shift. Required for campaign on lead...

Responsibilities:A Language Assessor would be primarily responsible for conducting English language assessments, including those for new and existing employees (In House and 3rd Party External).Daily Call Quality Monitoring of all employees (1-5 calls a day). The assessor will work as a team member contributing to quality service delivery.Coaching and...

We are seeking a talented individual to join our team as a call centre agent. In this role, you will play a vital part in our operations, interacting with linguists and ensuring seamless communication.Key ResponsibilitiesMaking outbound calls to linguists, resolving queries and providing support.Maintaining accurate records and monitoring performance.What We...

About the JobThis is an exciting opportunity to join our sales team as a Call Center Sales Agent. In this role, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets.The successful candidate will have excellent communication skills, both verbal and...

Key ResponsibilitiesAs a Multilingual Call Center Agent at Translation Empire PK, you will be responsible for providing exceptional customer support through various communication channels. Your primary objective will be to ensure that our customers receive timely and effective solutions to their queries and concerns.You will be handling a high volume of...

Intouch Communications (SMC-PRIVATE) Limited, PakistanResponsibilities:Handle inbound customer calls professionally and efficiently.Provide accurate and timely information, resolving customer queries and concerns.Maintain detailed and accurate records of interactions in our CRM system.Adhere to company policies and procedures to ensure consistent service...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are seeking an experienced Call Centre Operator to join our team in an inbound call centre. As a key member of our customer service team, you will be responsible for handling incoming calls from clients, responding to their inquiries, and resolving any issues that may arise.To excel in this role, you must have strong communication skills, the ability to...

Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...

Are you a highly motivated and organized individual with excellent communication skills?Do you have experience in customer-facing roles, and are you able to work well under pressure?Job DescriptionMaking outbound calls to customers to provide support and answer queries.Maintaining accurate records of customer interactions.Collaborating with colleagues to...

About the PositionWe are seeking a dedicated Telephone Support Agent to join our team at Translation Empire. As a key member of our support team, you will be responsible for handling incoming calls, resolving customer queries, and maintaining accurate records.If you possess excellent communication skills, a positive attitude, and a passion for delivering...

Job OverviewVoxnet Communications seeks a quality assurance specialist to join their team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives through call monitoring.The ideal candidate will have a strong understanding of call center operations and the ability to analyze data to identify trends...

Job SummaryWe are looking for a talented Service Desk Agent to provide exceptional customer service in our Inbound Call Center. The successful candidate will have a strong customer focus, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesHandling customer inquiries and resolving issues...