Insurance Call Center Quality Auditor

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...

Quality Assurance Specialist For Auto InsuranceListening to the recordings and writing feedback based on what happened in the call. Previous call center experience is a must.We are looking for dedicated, hardworking employees who can work independently and achieve their assigned goals in a given time.Job SpecificationMinimum 1 Year Call Center Experience...

About the JobVoxnet Communications is looking for a Quality Assurance Specialist to join our team. The primary responsibility of this role is to measure and evaluate the performance of sales and customer service representatives who interact with our consumer base.Job DescriptionMonitor calls to evaluate representatives' performance.Analyze data to identify...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

Job OverviewVoxnet Communications seeks a highly skilled Quality Assurance Specialist to evaluate the performance of sales and customer service representatives. As a quality assurance representative, you will ensure compliance with company and industry standards.Key ResponsibilitiesEvaluate call center representatives' performance using call monitoring...

Role Description: The Call Center Customer Experience Coordinator will be responsible for providing exceptional customer service to UK-based customers via phone, email, or chat. This includes handling inbound calls, resolving customer complaints, and processing payments and bookings.You will also be responsible for maintaining accurate records of customer...

Job SpecificationWe are seeking a skilled Team Lead to join our Call Center/Telemarketing team. The ideal candidate will have a strong background in leadership and management, with a passion for delivering exceptional customer service.The role involves leading a team of customer-facing professionals, developing strategies to improve customer satisfaction,...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Call Quality Evaluation Expert is a unique opportunity to join our team at Translation Empire. As a Call Quality Evaluation Expert, you will evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.About the Role:You will document call evaluations and maintain accurate records of performance...

Quality Assurance Professional - Call Monitoring is an exciting opportunity to join our team at Translation Empire. As a Quality Assurance Professional, you will play a vital role in ensuring the quality of our customer service operations.About the Role:You will evaluate customer interactions based on accuracy, communication skills, and compliance with...

Job DescriptionWe are seeking an experienced Contact Center Sales Lead to join our team at Northpacific. As a key member of our international telemarketing team, you will be responsible for making outbound calls to customers of our global clients based in Canada.The ideal candidate will have experience in a customer service/telesales role, ideally in a...

YP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a HANDS-on position where sales targets and performance are paramount. The positions are diverse and extremely responsible; your job responsibilities encompass all areas of Call Centre Management – ranging from recruitment, training, and motivation...

Job Title: Quality Assurance SpecialistVoxnet Communications seeks a detail-oriented Quality Assurance Specialist to oversee the performance of sales and customer service representatives. As a quality assurance specialist, you will ensure that representatives meet or exceed industry standards.ResponsibilitiesEvaluate representatives' performance through call...

Role SummaryWe are seeking an experienced Quality Assurance Lead to oversee the evaluation and enhancement of our contact center services. In this critical position, you will play a key role in refining our processes to meet the evolving needs of our customers and the company.Main Responsibilities:Evaluation and Enhancement: Oversee the evaluation and...

We are looking for a highly skilled CONTACT CENTER PERFORMANCE EXCELLENCE MANAGER to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading our contact center team to achieve exceptional performance.ResponsibilitiesLead and manage a team of contact center agents to achieve high levels of...

We are seeking a highly skilled professional to join our team as a Service Quality Improvement Specialist at Translation Empire.Responsibilities:Monitor and evaluate customer interactions to identify areas for improvement.Develop and implement coaching sessions and training programs to improve communication and service delivery.Collaborate with team leaders...

Required Skills and Qualifications:Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced environment.Bachelor's degree in a relevant field.