
Customer Service Executive
4 weeks ago
The First Law is a leader in providing seamless telecommunication, BPO, and call center solutions. We aim to connect businesses and enhance customer experiences. Our services are designed to facilitate effective communication and operational efficiency for our diverse clientele.
Role Description
This is a full-time on-site role for a Customer Service Executive located in Lahore. The Customer Service Executive will handle customer inquiries, resolve issues, ensure customer satisfaction, and maintain accurate records of customer interactions. The role involves managing customer service practices to enhance support and improve overall customer experience.
Qualifications
- Strong Interpersonal Skills and Customer Satisfaction capabilities
- Proficiency in Customer Support and Customer Service
- Experience in Customer Service Management
- Excellent problem-solving and communication skills
- Ability to work effectively in a fast-paced environment
- Previous experience in a similar role is advantageous
- Bachelor's degree in Communications, Business, or related field
Entry level
Employment typeFull-time
IndustriesTelecommunications
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