Customer support job

2 weeks ago


Karachi, Sindh, Pakistan Cognizance Full time
Job Description

We are seeking a dedicated and detail-oriented Customer Support Representative and Patient Scheduler (Female candidates are strongly encouraged to apply) to join our healthcare support team. In this role, you will be responsible for assisting patients with appointment scheduling, verifying information, and providing excellent customer service. You will serve as the first point of contact for patients, ensuring they feel supported and guided throughout their healthcare journey.

The ideal candidate will have strong communication skills, patience, and the ability to handle sensitive medical information with confidentiality and professionalism.

Key Responsibilities
  • Answer inbound calls, emails, and online requests from patients in a courteous and professional manner.
  • Schedule, reschedule, and confirm patient appointments according to healthcare providers' availability.
  • Verify and update patient demographic and insurance information accurately.
  • Provide information about services, procedures, and appointment policies.
Requirements
  • Strong English communication skills (both verbal and written).
  • Basic computer proficiency (MS Office).
  • Ability to multitask, prioritize, and manage time effectively.

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Cognizance Solutions Full time

    Job Title: Customer Support – Patient Scheduler (USA Healthcare)OverviewWe are seeking a dedicated and detail-oriented Customer Support Representative and Patient Scheduler to join our healthcare support team. In this role, you will be responsible for assisting patients with appointment scheduling, verifying information, and providing excellent customer...

  • Customer Support

    2 weeks ago


    Karachi, Sindh, Pakistan Axitude (SMC-Pvt.) Ltd. Full time 300,000 - 600,000 per year

    We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Karachi. This full-time, on-site role is designed for individuals looking to gain hands-on experience in sales support, and customer service. As a Customer Supprt executive, you will play a vital role in assisting our Sales team in managing day-to-day customer related...


  • Karachi, Sindh, Pakistan Robust Support and Solutions Full time 500,000 - 600,000 per year

    Robust Support & Solutions is looking to hire "Live Support Specialist" for it's Karachi office.Office Location: PECHS, BLOCK 6Working Hours: 10 AM to 7PM CST (8PM to 5AM Pakistan time), 6 days a weekKey Responsibilities:As a Live Support Specialist, you will be responsible for managing key operational functions, including processing discounts and refunds,...


  • Karachi, Sindh, Pakistan Virtue Outsourcing Company Full time

    Maintain excellent customer satisfaction and review support tickets for appropriate resolutionProvide customer support through phone and chatWork with other departments to resolve customer issues in a timely mannerServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support...


  • Karachi, Sindh, Pakistan Prime Digital Ventures LLC Full time 104,000 - 130,878 per year

    Position Overview:PRIME Digital Ventures is seeking a Customer Support Executive to join our team in Karachi. The ideal candidate will have strong communication skills, a solid understanding of Website Development, Digital Marketing, designs and comprehensive product knowledge. This role involves managing customer queries, providing technical support, and...


  • Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...


  • Karachi, Sindh, Pakistan HR Link Full time

    Customer Support Executive HR Link, Pakistan We are looking for candidates for the Customer Support Department:Position: Customer Support Executive - EnglishSalary: Market Competitive + Medical + Bonus + OTExperience: 6 Months of call center / Customer SupportFluency: English (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)Job...


  • Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 500,000 - 1,000,000

    Job OverviewWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of support.The ideal candidate will be a strong communicator with excellent problem-solving...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Join to apply for the Customer Support Executive - Domestic role at ibex. PakistanJoin to apply for the Customer Support Executive - Domestic role at ibex. PakistanWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide...


  • Karachi, Sindh, Pakistan beBeeTechnical Full time $100,000 - $120,000

    We're looking for a seasoned support leader to drive our global customer experience efforts. This role requires a strategic thinker who can develop and implement processes that ensure seamless technical support for business customers.Job DescriptionThe successful candidate will lead a global support team, ensuring high-quality customer outcomes and...