Team Lead Customer Services

Customer Service Supervisor RoleThe Customer Service Supervisor is accountable for leading a team of customer service representatives, driving performance metrics, and delivering exceptional service.

Job OverviewThe Customer Service Team Lead role requires strong leadership skills to oversee a team of customer service representatives in Pakistan, delivering high-quality service to USA and Canada customers.Key Responsibilities:Team Management: Supervise, train, and mentor a team of Pakistan-based CSRs to deliver exceptional customer service, adhering to...

Job Title: Call Center ManagerWe are seeking a seasoned professional to lead our customer service team.A bachelor's degree and excellent English communication skills are essential for success in this role.Applicants with prior experience and a strong track record of leadership will be given preference.Main Responsibilities:Team Leadership: Foster a positive...

Job OverviewWe are seeking a highly skilled professional with extensive experience in customer services to lead our IT teams. The ideal candidate will possess a strong background in technical project management, network administration, and troubleshooting.Key Responsibilities:Cultivate a high-performing team environmentResolve complex incidents and provide...

Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

Answering incoming customer calls and responding to inquiries.Providing excellent customer service and resolving customer issues in a timely manner.Explaining our products and services to customers and addressing any questions or concerns they may have.Adhering to all company policies and procedures.Lead and manage a team of call center officers.Provide...

Job Title:Customer Service Team LeaderJob Summary:We are seeking an experienced customer service leader to manage a team of representatives in delivering exceptional customer experiences to clients worldwide.Key Responsibilities:Team Management: Lead, motivate and mentor a team of customer service representatives to foster a positive and high-performance...

Job Description:We are looking for a Customer Service Representative to join our dynamic team at The One Stop Services. As a CSR, you will be the first point of contact for our customers, assisting them with inquiries and service-related issues via phone. Your goal is to provide a positive customer experience, resolve issues efficiently, and ensure...

Job OverviewWe are looking for an experienced leader to manage our call center operations and deliver exceptional customer service in the USA, UK, and Western markets.Key Responsibilities:Team Leadership: Lead a team of customer service representatives, fostering a positive work environment through motivation and mentorship.Performance Monitoring: Monitor...

Customer Service Excellence LeadJob Overview:The Customer Service Excellence Lead is responsible for managing the Call Center and Delivery Riders teams to deliver exceptional customer service. This includes ensuring compliance with key performance indicators (KPIs) for the Home Delivery department, driving sales targets in accordance with agreed plans, and...