Customer Service Team Lead

Customer Service Supervisor RoleThe Customer Service Supervisor is accountable for leading a team of customer service representatives, driving performance metrics, and delivering exceptional service.

Job Title: Call Center ManagerWe are seeking a seasoned professional to lead our customer service team.A bachelor's degree and excellent English communication skills are essential for success in this role.Applicants with prior experience and a strong track record of leadership will be given preference.Main Responsibilities:Team Leadership: Foster a positive...

Job OverviewWe are seeking a highly skilled professional with extensive experience in customer services to lead our IT teams. The ideal candidate will possess a strong background in technical project management, network administration, and troubleshooting.Key Responsibilities:Cultivate a high-performing team environmentResolve complex incidents and provide...

To be responsible for handling the Call Center and Delivery Riders team.To ensure compliance with KPIs of the Home Delivery department.To be responsible for sales targets as per the agreed plans.Responsible for handling inbound home delivery requests, customer queries, and complaints.Coordinate with the delivery team at stores to ensure maximum service...

Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

Job Title:Customer Service Team LeaderJob Summary:We are seeking an experienced customer service leader to manage a team of representatives in delivering exceptional customer experiences to clients worldwide.Key Responsibilities:Team Management: Lead, motivate and mentor a team of customer service representatives to foster a positive and high-performance...

Job OverviewWe are looking for an experienced leader to manage our call center operations and deliver exceptional customer service in the USA, UK, and Western markets.Key Responsibilities:Team Leadership: Lead a team of customer service representatives, fostering a positive work environment through motivation and mentorship.Performance Monitoring: Monitor...

Customer Service Excellence LeadJob Overview:The Customer Service Excellence Lead is responsible for managing the Call Center and Delivery Riders teams to deliver exceptional customer service. This includes ensuring compliance with key performance indicators (KPIs) for the Home Delivery department, driving sales targets in accordance with agreed plans, and...

**Job Title:** Customer Service Operations Lead This role is responsible for the overall supervision of customer service operations, ensuring a high level of quality and efficiency in handling customer inquiries and issues. Key Responsibilities: Develop and implement effective call center strategies to improve customer satisfaction and increase revenueManage...

Seeking a skilled customer service professional to lead a campaign driving business growth and profitability.Key Responsibilities:Develop proposals securing new contracts and offers of work.Ensure successful bids at competitive prices.Eligibility Criteria:Fluency in spoken and written English.Extensive experience in the relevant field.Job...