Customer Service Team Manager

Job Title: Call Center ManagerWe are seeking a seasoned professional to lead our customer service team.A bachelor's degree and excellent English communication skills are essential for success in this role.Applicants with prior experience and a strong track record of leadership will be given preference.Main Responsibilities:Team Leadership: Foster a positive...

Company Description is Pakistan's most trusted website for seamless online travel booking, offering cashback/rewards, discounts, and reliable customer service. Our platform caters to B2A, B2B, and B2C markets. We aim to provide a smooth and trustworthy online booking experience for travelers. Follow us on Instagram, Twitter, and YouTube for the latest...

Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...

Company DescriptionEFU Life is the leading Life and Health Insurer and Family Takaful operator in the private sector of Pakistan. Established in 1992, EFU Life has built a trusted brand providing comprehensive financial planning and protection solutions. The company is dedicated to cultivating an environment that promotes growth, nurtures talent, and drives...

To be responsible for handling the Call Center and Delivery Riders team.To ensure compliance with KPIs of the Home Delivery department.To be responsible for sales targets as per the agreed plans.Responsible for handling inbound home delivery requests, customer queries, and complaints.Coordinate with the delivery team at stores to ensure maximum service...

Key Responsibilities:The ideal candidate will possess strong leadership and interpersonal skills, with the ability to motivate a team of customer service representatives.They will be responsible for analyzing and improving work processes and policies, providing excellent customer support, working well under pressure, and maintaining a professional...

OverviewAs a Customer Service & Operations Manager, you will serve as the face of New Hair Image - managing customer interactions across channels, guiding clients to the right services, and coordinating our team to deliver excellence. This is a leadership position with both hands-on and managerial responsibilities.Key ResponsibilitiesRespond to client...

Company Description is a platform that connects employers with staff for a variety of roles, from office to home staff. Employers can easily find and hire candidates for positions such as office managers, chefs, drivers, guards, call center agents, specialized factory workers, and maids. simplifies the hiring process by allowing employers to browse verified...

ResponsibilitiesSelling products and services using solid arguments to prospective customersPerforming cost-benefit analyses of existing and potential customersMaintaining positive business relationships to ensure future salesPresent, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs...

1) Develop complaints procedures in writing to be given with mattresses for customers' reference2) Develop and implement customer feedback forms and report on their findings on monthly basis3) Develop customer service procedures, policies and standards and document4) Coordinate with other managers to discuss possible improvements to customer service5)...