Customer Representative
23 hours ago
We are seeking a Customer Support Representative to join our fast-growing e-commerce team.
You will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a seamless online shopping experience.
Job Specification- Excellent English Communication: Strong verbal and written communication skills for clear and professional interaction with customers.
- Banking & Transaction Knowledge: Understanding of online banking, digital payments, and transaction processes.
- Problem Solving: Ability to quickly analyze and resolve payment or order-related issues.
- Customer Service: Polite, patient, and empathetic approach to handling customer inquiries and complaints.
- Attention to Detail: Accurate data entry and careful handling of transaction records and customer information.
- Tech-Savvy: Familiarity with e-commerce platforms, CRM systems, and customer support tools (e.g., Zendesk, Freshdesk).
- Multitasking: Capable of managing multiple chats, emails, or calls simultaneously without compromising service quality.
- Dispute Resolution: Experience with handling chargebacks, failed transactions, and refund processes.
- Security Awareness: Knowledge of safe payment practices and handling confidential financial data responsibly.
- Team Collaboration: Able to coordinate with finance, logistics, and technical support teams for issue resolution.
Incentive Bonus
#J-18808-Ljbffr-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Allure Digital Full timeCustomer Service Representative (Spanish)Customer Service Representative (Spanish)5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Allure DigitalHR Executive @ Allure Digital | xNayatel | Talent Acquisition | People & CultureCompany DescriptionAllure Digital is an IT...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Misix LLC Full timeMisix LLC is a Business Process Outsourcing center established in 2015, dedicated to being a market leader in providing high-quality customer service for all clients. The company emphasizes building strong customer relationships and offers top-notch customer support for valuable customers.Role DescriptionThis is a full-time Customer Service Representative...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan MAKJ International Group Full timeCustomer Service Representative MAKJ International Group, Pakistan This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize...
-
Customer Sales Representative
1 week ago
Islamabad, Islamabad, Pakistan Touchstone Communications PK Full timeTouchstone Communications is seeking Customer Sales Associates for its Islamabad Office.Responsibilities:Make outbound callsAchieve daily, weekly, and monthly targetsProspect and qualify new sales leadsSchedule meetings with prospectsTrack all sales activities on CRMMaintain a well-developed pipeline of prospectsRequirements:Willingness to work night...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Skyline Equity Group Full timeSkyline Equity Group is a customer service and lead generation outsourcing company specializing in the US real estate market. The company's focus is on delivering high-quality communication, reliable customer support, and effective sales solutions to drive business growth.Role DescriptionThis is a full-time on-site Customer Service Representative role...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Astronergy Ltd Full timeThis is a full-time on-site role for a Customer Service Representative at Astronergy Ltd. The role involves providing customer support, ensuring customer satisfaction, managing customer service, and enhancing the overall customer experience. The position is located in Islāmābād, Pakistan.Company DescriptionWe suggest you enter details here.Role...
-
Customer Service Representative
3 weeks ago
Islamabad, Islamabad, Pakistan Callwave Outsource Full timeWelcome to Callwave Outsource, a company specializing in streamlining taxi service operations. We offer call handling, ride dispatching, 24/7 support, and customized solutions for taxi businesses. Our vision is to empower taxi companies by managing backend operations, allowing them to focus on delivering excellent services to their customers.Role...
-
Customer Service Representatives
3 weeks ago
Islamabad, Islamabad, Pakistan Smart Resource Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...
-
Customer Support Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Now Software (Pvt) Limited Full timeJob Title: Customer Support RepresentativeBe among the first 25 applicants to apply 2 days ago and get AI-powered advice on this job along with exclusive features.Direct message the job poster from Now Software (Pvt) Limited for more information.Responsibilities:Assist customers with service-related inquiries.Troubleshoot and resolve issues promptly.Provide...
-
Customer Sales Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Bid Accurate Full time4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Bid AccurateTeam Lead Bid Accurate.X ONIC | X 1 US MOTORS | X IBEX GLOBALWe're Hiring Customer Sales Representative at Bid AccurateAbout the jobCompany DescriptionAt Bid Accurate, we are a leading provider of Estimation...
