Senior Customer Service Executive

1 week ago

Karachi, Sindh, Pakistan Esire Full time

Job Summary: We are looking for a Customer Service Executive with superior communication skills and a great work ethic to join our team.
Key Responsibilities:

  • Manage customer inquiries received via email with professionalism and a prompt response time.
  • Address and resolve customer concerns regarding products and services.
  • Handle dispute resolution, including payment issues and negative feedback through email responses.
  • Maintain a positive brand image by delivering clear, courteous, and solution-oriented email interactions.
  • Conduct daily audits of assigned tasks to ensure accuracy and process compliance.
  • Stay updated on company policies and products to provide accurate information.
  • Manage all assigned tasks, ensuring workflow efficiency and timely email resolution.
  • Coordinate with internal teams to escalate and resolve complex email inquiries efficiently.

Experience:
2+ year of relevant experience.
Skills Required:
Should have good communication & English writing skills.

#J-18808-Ljbffr

  • Senior Customer Service Executive

    2 weeks ago

    Karachi, Sindh, Pakistan Esire Full time

    Join to apply for the Senior Customer Service Executive role at Esire.Get AI-powered advice on this job and more exclusive features.Job Summary:We are looking for a Customer Service Executive with excellent communication skills and a strong work ethic to join our team.Key Responsibilities:Manage customer inquiries received via email professionally and...

  • Senior Customer Service Executive

    6 hours ago

    Karachi, Sindh, Pakistan Home Done Full time

    We are looking for Customer Service and Support professionals to join our team at a leading UK-based online retail company in our Karachi office. If you are passionate about providing exceptional customer service and have the skills to thrive in a dynamic work environment, we want to hear from youPrimary Responsibilities:Process customer orders and promptly...

  • Customer Service Executive

    2 weeks ago

    Karachi, Sindh, Pakistan Cannar Venture Inc. Full time

    We are looking for - Customer Service ExecutiveQualification:MBA From Reputable UniversityExperience: 2 years in sales/ Customer Service ExecutiveJob Responsibilities:Conducting market research and identifying potential clientsBuild networks and derive sales for the projects assignedCall prospective customers and pitch them relevant projects with...

  • Customer Service Executive

    2 days ago

    Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time

    Build Your Career in Customer Dealing with ABS InternationalAre you passionate about customer service and ready to make a significant impact? ABS International is seeking a talented and experienced Logistics Customer Support Executive to join our team. If you're driven to create positive customer experiences and thrive in a dynamic environment, this is the...

  • Business Development Executive

    6 hours ago

    Karachi, Sindh, Pakistan A.J Worldwide Service Pakistan Full time

    Business Development Executive (Freight Forwarding)Business Development Executive (Freight Forwarding)Direct message the job poster from A.J Worldwide Service PakistanA.J Worldwide Service Pakistan (Pvt) Ltd is a leading logistics and freight forwarding company specializing in courier, air, sea, and cold chain logistics. We aim to deliver reliable and...

  • Senior Field Sales Manager

    2 days ago

    Karachi, Sindh, Pakistan Assent Executive Full time

    - Develops and manages an assigned geographical territory consisting of value-added resellers (volume and non-volume), strategic partners, prospects, and customers to increase Company's market share and revenue.- Prospects for new business, direct customer engagement, working with Solutions Partners to increase the Company's product knowledge and...

  • Senior Customer Service Specialist

    2 days ago

    Karachi, Sindh, Pakistan ibex Full time

    Senior Customer Service Specialist ibex, Pakistan OverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications...

  • Customer Service Representative

    6 hours ago

    Karachi, Sindh, Pakistan Propstar Technologies Full time

    Launch Your Career with a Company Revolutionizing Real EstateAt Propstar Technologies, we're redefining how real estate works — making it smarter, faster, and more efficient. As one of the fastest-growing real estate investment firms in the U.S., we're driven by innovation, streamlined operations, and delivering exceptional service.What You'll Be...

  • Executive Customer Happiness

    4 weeks ago

    Karachi, Sindh, Pakistan Squatwolf Full time

    Executive Customer Happiness (Arabic Speaker)Join to apply for the Executive Customer Happiness (Arabic Speaker) role at SQUATWOLFExecutive Customer Happiness (Arabic Speaker)Join to apply for the Executive Customer Happiness (Arabic Speaker) role at SQUATWOLFFrom the love of gym and community, SQUATWOLF, a gymwear brand was established in Dubai, UAE, in...

  • Customer Support Executive

    6 days ago

    Karachi, Sindh, Pakistan EZA-Tech Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Eza TechGeneral Manager | Recruitment | Academic Writing | SEO | Lead Generation | IT Consulting | Outsourcing Services | Office AdministrationPosition: Customer Support SpecialistType: Full-TimeSalary: Market Competitive + Performance BonusesAre you confident,...