
ITSM Process Optimization Specialist
1 week ago
The role of an ITSM Manager involves overseeing IT service management processes and practices, ensuring seamless delivery of IT services to meet business needs.
Main Responsibilities:- Process optimization and improvement
- Incident, problem, change, and release management
- Team leadership and mentoring
- Stakeholder collaboration and alignment
- ITIL best practice implementation and maintenance
- KPI monitoring and reporting
- Vendor relationship management
- Bachelor's degree in Information Technology or Computer Science
- Minimum 8 years of IT Service Management experience
- Proficiency in ITSM tools and technologies
- Automation solution implementation and management experience
- NOC and SOC experience
- Strong understanding of IT infrastructure and operations
- Leadership, team management, analytical, and problem-solving skills
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ITSM Consultant
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a skilled ITSM Consultant to support the delivery and optimization of IT Service Management projects based on ITIL best practices.Key Responsibilities:Implement and audit ISO 20000-based IT Service Management Systems (ITSMS).Conduct service maturity assessments, gap analyses, and process improvements.Develop and maintain ITSM policies,...
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Consultant - ITSM
2 weeks ago
Lahore, Punjab, Pakistan Inbox Business Technologies Full timeWe at Inbox Business Technologies are looking for a skilled and motivated Consultant - ITSM to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices and aligned with ISO/IEC 20000 standards. The candidate should have practical experience in implementing, improving, and managing ITSM processes, and be...
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Manager ITSM
2 weeks ago
Lahore, Punjab, Pakistan Virtual Force Inc. Full timeWe are seeking a talented Manager for IT Service Management (ITSM) to join our team in Lahore, Punjab, Pakistan.Responsibilities:Oversee and optimize IT service management processes and practicesManage and improve incident, problem, change, and release management processesLead and develop the ITSM team, ensuring high performance and continuous...
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Consultant - ITSM
4 weeks ago
Lahore, Punjab, Pakistan Inbox Business Technologies Full timeWe at Inbox Business Technologies are looking for a skilled and motivated Consultant - ITSM to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices and aligned with ISO/IEC 20000 standards. The candidate should have practical experience in implementing, improving, and managing ITSM processes, and be...
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Consultant - ITSM
3 days ago
Lahore, Punjab, Pakistan Inbox Business Technologies Full timeWe at Inbox Business Technologies are seeking a skilled and motivated Consultant - ITSM to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices and aligned with ISO/IEC 20000 standards. The ideal candidate should have practical experience in implementing, improving, and managing ITSM processes, and be...
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ITSM Team Lead
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis is an exciting opportunity to lead the IT Service Management function and contribute to the success of our organization.Job Summary:As an ITSM Manager, you will be responsible for optimizing IT service management processes and practices, leading and mentoring the ITSM team, and collaborating with stakeholders to align ITSM strategies with business...
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Associate ITSM Professional
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking an IT Service Management (ITSM) professional to support projects based on ITIL best practices. The ideal candidate should have a foundational understanding of ITSM concepts and hands-on experience in implementing or operating ITSM processes and tools.
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ITIL-Based ITSM Project Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis role requires a highly motivated IT Service Management Consultant with a strong background in ITIL.Responsibilities:Develop and implement IT Service Management Systems (ITSMS) aligned with ITIL best practices.Conduct assessments, identify gaps, and develop strategies for process improvements.Provide expert advice on ITSM tools, configuration, and...
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IT Service Management Expert
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe require an IT Service Management (ITSM) professional with expertise in implementing and optimizing ITIL-based projects.Main Duties:Assist in the development and implementation of IT Service Management Systems (ITSMS).Lead service maturity assessments, process improvement initiatives, and ITSM tool selection.Collaborate with clients to prepare for ISO...
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IT Service Management Specialist
3 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a skilled IT Service Management (ITSM) professional to support the delivery and optimization of projects based on ITIL best practices and aligned with ISO/IEC 20000 standards.Key Responsibilities:Assist in the implementation and auditing of ISO 20000-based IT Service Management Systems (ITSMS).Conduct service maturity assessments, gap...