Associate- Collection Officer

4 weeks ago


Karachi, Sindh, Pakistan Mashreq Full time

Direct message the job poster from Mashreq

HR Executive | Talent Acquisition Specialist | Executive & C-Level Search Expert | Offshore & International Recruitment | Head Hunter | Technical &…

Job Purpose

To provide support to the back-office function of collections by assisting the collection team with administrative tasks and ensuring the smooth operation of the collection system.

Key Result Areas

  • Ensure database updates are done as per the process with proper checks and in a timely manner.
  • Document and maintain records related to collections and ensure they are organized, updated, and accessible for future reference or audits.
  • Vendor management - Allocations to agencies; vendor billing process, and other administrative tasks to be done appropriately.
  • Establish cordial working relationships with internal staff to understand roles and develop mutual understanding.
  • Be aware of the Customer Contact Guidelines related to collections.

Knowledge, Skills, and Experience

  • Should have 2–3 years of experience in an operations-oriented role.
  • Knowledge of basic principles of collection and stages of the collections process.
  • Proficiency in office software (MS Word, Excel, and PPT) for report generation, data entry, and documentation.
  • Managing databases and ensuring accuracy.
  • Ability to prioritize tasks effectively and meet deadlines.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Finance and Customer Service
Industries
  • Financial Services and Banking

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