
Associate- Collection Officer
4 weeks ago
Direct message the job poster from Mashreq
HR Executive | Talent Acquisition Specialist | Executive & C-Level Search Expert | Offshore & International Recruitment | Head Hunter | Technical &…Job Purpose
To provide support to the back-office function of collections by assisting the collection team with administrative tasks and ensuring the smooth operation of the collection system.
Key Result Areas
- Ensure database updates are done as per the process with proper checks and in a timely manner.
- Document and maintain records related to collections and ensure they are organized, updated, and accessible for future reference or audits.
- Vendor management - Allocations to agencies; vendor billing process, and other administrative tasks to be done appropriately.
- Establish cordial working relationships with internal staff to understand roles and develop mutual understanding.
- Be aware of the Customer Contact Guidelines related to collections.
Knowledge, Skills, and Experience
- Should have 2–3 years of experience in an operations-oriented role.
- Knowledge of basic principles of collection and stages of the collections process.
- Proficiency in office software (MS Word, Excel, and PPT) for report generation, data entry, and documentation.
- Managing databases and ensuring accuracy.
- Ability to prioritize tasks effectively and meet deadlines.
- Associate
- Full-time
- Finance and Customer Service
- Financial Services and Banking
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