Customer Support Officer

1 day ago

Islamabad, Islamabad, Pakistan Smart Resources Full time
Job Responsibilities
  • Discussing all agreements with potential customers in negotiations.
  • To achieve client satisfaction, identify and evaluate their demands.
  • Ensure customer satisfaction and provide professional customer support.
  • Acknowledging and resolving customer complaints.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
Job Specification
  • Fluency in English.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent verbal and written communication skills.
  • Exceptional interpersonal skills and ability to work effectively in a team environment.
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