Call Center Representative

2 weeks ago


Lahore, Punjab, Pakistan Black Birds Full time

Fresh graduates with a degree in Computer Science, IT, or a related field are encouraged to apply

Black Birds Pvt. Ltd. is a leading provider of computer networking solutions based in Lahore, Pakistan. We are dedicated to empowering organizations with innovative network infrastructures. We are looking for enthusiastic fresh graduates for the position of Part-Time Evening Call Center Representative to join our dynamic team.

Responsibilities:
- Engage with clients to understand their networking needs.
- Provide information about our services and solutions.
- Handle incoming calls and respond to customer inquiries effectively.
- Document customer interactions and feedback.
- Collaborate with team members to enhance customer experience.

Job Specification

- Excellent verbal communication skills in English and Urdu.
- Strong problem-solving abilities and customer-oriented mindset.
- Proficient in using computers and basic networking concepts.
- Ability to work in a team and adapt to changing environments.

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