
Call Center Representative – IPTV Sales
3 weeks ago
We are seeking enthusiastic and fluent English-speaking Call Center Representatives to join our growing IPTV support and sales team. This is a remote, full-time role supporting a USA-based IPTV service.
As a Customer Support & Sales Representative, you will assist customers with technical queries, handle service activations, and drive sales by offering the right package solutions. Ideal candidates will have prior call center or telecom experience and be comfortable working night shifts.
Role DescriptionThis is a full-time remote role for IPTV Sales & Support Agents supporting a USA-based IPTV service. Responsibilities include providing customer support, troubleshooting, and sales efforts to ensure customer satisfaction and service activation.
Qualifications- Customer Support and Customer Satisfaction skills
- Technical Support and Analytical Skills
- Fluency in English
- Experience in call center or telecom industry is a plus
- Ability to work night shifts
- Assist customers via phone, WhatsApp, and email
- Activate and configure IPTV services
- Respond to technical inquiries
- Upsell and convert leads into sales
- Log interactions accurately
Entry level
Employment TypeFull-time
IndustriesIT, System, Custom Software Development
Note: The role is based in Lahore District, Pakistan. The job posting appears active, with no indication of expiration.
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