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Lead, Digital Sales

4 weeks ago

Lahore, Punjab, Pakistan Delivery Hero SE Full time

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a "Lead, Digital Sales" and play your part in the Commercial Domain.

On this journey, you will report to Manager, Sales Operations.

The Digital Sales Lead will manage and optimize lead generation and management in the country, focusing on achieving sales targets and improving vendor acquisition pipeline. This role involves working closely with the Regional counterpart in executing strategies, testing automation and tools, and ensuring consistency through SOPs and feedback. The Lead will identify inefficiencies, analyze performance metrics, and collaborate with cross-functional teams to enhance the digital sales journey. The position will also oversee a small team across the countries to support these initiatives while aligning with business objectives.

Key Responsibilities

  • Oversee and manage the day-to-day operations of Digital Sales, ensuring optimal performance and achieving sales targets.

  • Manage lead generation, improve quality and optimization processes to drive vendor acquisition at a country level.

  • Design and implement scalable strategies to minimize manual tasks using automation, tools, and outsourcing solutions.

  • Improve system efficiency, maintain a healthy prospect pipeline, and address bottlenecks to enhance vendor acquisition, quality, and conversion rates.

  • Execute and maintain SOPs to cover all aspects of Digital Sales tasks, ensuring operational consistency and excellence.

  • Identify and innovate improvements in sales activities, addressing inefficiencies to enhance growth and effectiveness.

  • Collaborate with cross-functional teams, including marketing, product, and operations, to ensure a seamless digital sales process.

  • Lead and support a team in executing digital sales initiatives while maintaining high performance and alignment with objectives.

  • Provide market insights and competitive analysis to identify opportunities and risks, staying informed about industry trends and best practices in sales operations.

Qualifications

Your role in this journey requires the following:

  • 5 years of experience in digital sales, process design, or lead management, preferably in the e-commerce or food delivery industry.

  • Proven track record in successfully implementing digital sales strategies and tools.

  • Strong experience with Salesforce or similar CRM platforms.

  • Analytical mindset with the ability to assess performance and identify opportunities for improvement.

  • Excellent communication and collaboration skills, capable of working with internal and external stakeholders.

  • Leadership abilities to manage a small team and ensure alignment with organizational goals.

Additional Information

What does your playfield look like?

  • We work in a flexible but fast-paced environment.

  • We start and end with customers to deliver exceptional service.

  • We love to innovate, prioritize, decide, and deliver.

  • We love what we do, and we don't rest until our targets are achieved. So if you're also someone who is driven until the dream is achieved, come join us.

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