Customer Success Manager

3 weeks ago


Lahore, Punjab, Pakistan Stafflink Full time

1 day ago Be among the first 25 applicants

Direct message the job poster from Stafflink

Stafflink is an all-in-one platform that simplifies the process of building and managing a global team. From onboarding and culture to payroll, compliance, and team management, Stafflink handles it all to help businesses focus on growth. The platform combines HR and payroll tools with global mobility services and compliance expertise to facilitate borderless scaling. Additionally, Stafflink's talent marketplace connects businesses with top designers, developers, and marketers worldwide.

Company Description

Stafflink is an all-in-one platform that simplifies the process of building and managing a global team. From onboarding and culture to payroll, compliance, and team management, Stafflink handles it all to help businesses focus on growth. The platform combines HR and payroll tools with global mobility services and compliance expertise to facilitate borderless scaling. Additionally, Stafflink's talent marketplace connects businesses with top designers, developers, and marketers worldwide.

Role Description

This is a full-time hybrid role for a Customer Success Manager at Stafflink. The Customer Success Manager will be responsible for tasks like ensuring customer satisfaction, analyzing data, retaining customers, building relationships with clients, and providing top-notch customer service. The role is based in Lahore but allows for some work from home flexibility.

Qualifications
  • Customer Satisfaction, Customer Retention, and Customer Service skills
  • Analytical Skills and Relationship Building abilities
  • Excellent communication and interpersonal skills
  • Experience in customer success or related roles
  • Knowledge of HR and payroll systems is a plus
  • Bachelor's degree in Business Administration, Marketing, or a related field
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesHuman Resources Services

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