Customer Success Manager

4 days ago


Lahore, Punjab, Pakistan Stafflink Full time

Stafflink is an all-in-one platform that simplifies the process of building and managing a global team for companies. From onboarding and culture to local payroll, compliance, and team management, Stafflink provides comprehensive HR and payroll tools combined with global mobility services and compliance expertise. The platform also offers a talent marketplace connecting businesses with top designers, developers, and marketers worldwide.

Role Description

This is a full-time hybrid Customer Success Manager role at Stafflink, based in Lahore with some work-from-home flexibility. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer needs, retaining customers, building relationships, and providing exceptional customer service on a day-to-day basis.

Qualifications

  • Customer Satisfaction and Customer Retention skills
  • Strong Analytical Skills for understanding customer needs
  • Relationship Building abilities with clients
  • Exceptional Customer Service skills
  • Ability to work efficiently in a hybrid work environment
  • Experience in customer success or related roles
  • Bachelor's degree in Business Administration or related field
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Human Resources Services

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