Sales Operations Business Analyst

4 weeks ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Operating in more than 120 countries, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. We leverage a robust portfolio and the highest certification levels from partners like Microsoft, Apple, Cisco, Lenovo, Adobe, and more. As a Minority Business Enterprise (MBE) with over 35 years of experience, we excel in building digital infrastructures that transform business operations. Follow Zones, LLC on Twitter @Zones, and on LinkedIn and Facebook.

Position Overview:

We are seeking a Sales Operations Business Analyst to join our Sales Operations team. This role involves gathering requirements, testing, and resolving issues related to system enhancements, primarily in Microsoft D365. You will work with tools like SQL Server, Hoovers/Dunn & Bradstreet, and ZoomInfo. The role requires collaboration with IT, Sales, and other teams to ensure business requirements are documented and met for user enablement.

You are ideal if you are detail-oriented, passionate about system functionality and process improvement, and thrive in a dynamic, fast-paced environment. If you aim to drive efficiency, implement sustainable improvements, and enjoy working collaboratively, this is a great opportunity.

Responsibilities:
  • Gather business requirements and translate them into functional specifications in collaboration with stakeholders.
  • Participate in User Acceptance Testing (UAT) and post-deployment testing to ensure timely delivery of features.
  • Administer key technology platforms, including managing company databases, updating information, and correcting data anomalies.
  • Conduct process analysis to identify inefficiencies and opportunities for improvement.
  • Support projects aimed at automating and enhancing processes through proactive analysis.
  • Create and maintain documentation for system functionalities and processes.
  • Act as a liaison between business stakeholders and technical teams to facilitate effective communication and solution delivery.
Qualifications:
  • Bachelor's degree in Business Administration, Operations, Management, or related field.
  • 3+ years of experience in high-tech industries, SaaS, sales operations, or similar roles.
  • Proficiency in advanced Microsoft Excel (Power Pivot, Power Query) and modeling; MS Access knowledge is a plus.
  • Experience with SQL, MDX queries, and Power BI; certifications preferred.
  • Understanding of Microsoft D365 CRM systems.
  • Experience with sales performance reporting and analytics.
  • Strong data analysis skills, including statistical testing and regression.
  • Organized, detail-oriented, and a self-starter with excellent communication skills.
Benefits:

At Zones, we offer a comprehensive benefits package including health insurance, life insurance, pension scheme, EOBI, free on-site food, gym access, and more. We promote an inclusive, diverse workplace and are committed to equal employment opportunity.

Additional Information:
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Business Development and Sales
  • Industries: Computer Hardware Manufacturing, Software Development, IT Services, and Consulting

Referrals increase your chances of interviewing at Zones IT Solutions by 2x.

#J-18808-Ljbffr

  • Operations Efficiency Analyst

    2 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Financial Business AnalystThis role will be responsible for collaborating with the development, sales, HR, and finance teams to streamline operations and implement strategic initiatives that enhance overall business performance.Familiarity with Profit & Loss (P&L) statements and eagerness to learn financial reporting to support business growth and...

  • Business Strategy and Operations Analyst II

    3 weeks ago

    Islamabad, Islamabad, Pakistan Motive Technologies, Inc Full time

    Who we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...

  • Business Systems Analyst

    1 week ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Join to apply for the Business Systems Analyst - Sales role at Zones IT Solutions1 day ago Be among the first 25 applicantsJoin to apply for the Business Systems Analyst - Sales role at Zones IT SolutionsDescriptionCompany Overview:When it comes to IT solution providers, there are many choices. Zones stands out with innovative, end-to-end service offerings....

  • Business Analyst

    5 days ago

    Islamabad, Islamabad, Pakistan Prismware Technologies Full time

    Business Analyst - ERP & CRM (Client Engagement)Business Analyst - ERP & CRM (Client Engagement)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with...

  • Business Analyst

    3 days ago

    Islamabad, Islamabad, Pakistan Thunder - Energy Intelligence Platform Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Thunder - Energy Intelligence PlatformTechnical Recruiter | Talent Acquisition | IT Recruitment | Full-Cycle Hiring | Specialist in Sourcing, Screening & Hiring for Technical Roles | MBA…We are seeking a proactive and...

  • Business Analyst

    4 weeks ago

    Islamabad, Islamabad, Pakistan ConnectX Services Full time

    Role of a Business Analyst at ConnectX Services:In ConnectX Services, a Business Analyst acts as a strategic enabler and process optimizer. The role involves understanding client needs (e.g., HMOs, residential rentals, commercial properties), analyzing operational challenges, and designing solutions to improve efficiency, compliance, and satisfaction. The BA...

  • Business Intelligence Analyst

    2 weeks ago

    Islamabad, Islamabad, Pakistan Tripshepherd Full time

    Tripshepherd is North America's #1 small-group sightseeing tour company — and we're on a mission to change how people explore the world. From the vibrant streets of New York City to the coastal cliffs of Nova Scotia, we create premium, small-group travel experiences that are personal, engaging, and unforgettable.With growing demand and expansion into new...

  • Business Analyst

    3 weeks ago

    Islamabad, Islamabad, Pakistan Prismware Technologies Full time

    Get AI-powered advice on this job and more exclusive features.Working Hours: 6:00 PM to 3:00 AM PKTType: Full-time (Onsite)ONLY APPLY IF YOU FULFILL THE REQUIREMENTSWho we are.At Prismware Technologies, we are accelerating impact through future-focused digital products and experiences. At our core, we're catalysts - partners in digital acceleration who look...

  • Business Analyst

    4 weeks ago

    Islamabad, Islamabad, Pakistan ConnectX Services Full time

    3 days ago Be among the first 25 applicantsEmployment Type: Full-Time (UK Working Hours)Role Summary:We are looking for a proactive and detail-oriented Business Analyst to support internal teams by analyzing business processes, identifying improvement areas, and delivering actionable insights. The candidate must be comfortable working with data, processes,...

  • Business Intelligence Analyst

    2 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Business Intelligence AnalystWe are seeking a highly skilled professional to join our team as a Business Intelligence Analyst.The ideal candidate will be responsible for building, managing, and automating data pipelines, designing insightful dashboards, and maintaining data infrastructure.Develop, maintain, and automate data pipelines using Python and Google...