Customer Service Manager

We are seeking an experienced leader to join our team as a Customer Service Manager.About the RoleLead a team of customer support professionals in providing timely and effective responses to customer queries and calls.Monitor staff attendance and develop contingency plans for leaves, ensuring seamless service delivery.Manage key projects to drive customer...

Job DescriptionWe are seeking a skilled Customer Service Manager to lead our team in delivering exceptional service to our clients. As a key member of our operations team, you will be responsible for managing multiple customer relationships, providing timely and effective solutions to complex problems, and driving business growth through strategic...

Assistant Customer Services ManagerAs an Assistant Customer Services Manager, you will play a key role in ensuring that our customers receive the best possible service. This will involve leading a team of customer service assistants and being responsible for resolving customer queries, arranging spare parts, and managing the monthly budget.You will have the...

Job SummaryThe Call Centre Manager will be responsible for establishing and implementing a training program to ensure exceptional customer service. This includes managing scheduling based on forecasted volumes, developing policies and procedures to improve efficiencies, and partnering with other managers to review and improve operating procedures.

Customer Service Manager RoleThis position requires a skilled Customer Service Manager who can develop and implement customer service strategies to drive business growth and improve customer satisfaction. The successful candidate will be responsible for managing customer relationships, resolving complex issues, and analyzing data to inform customer-facing...

Customer Service Assistant ManagerThis role involves leading a team of customer service assistants and being responsible for resolving customer queries, arranging spare parts, and managing the monthly budget.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work under pressure and supervise a team.Key...

Job SummaryWe are seeking an individual to fill the role of a Customer Service Supervisor. The ideal candidate will possess strong communication and organizational skills, with the ability to work effectively in a team environment.The successful candidate will be responsible for managing administrative tasks, answering calls, and maintaining accurate...

Assistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...

We are looking for a dedicated and experienced Customer Support Team Lead to join our dynamic team. The ideal candidate will have a strong background in customer service, excellent leadership skills, and a passion for helping others. As a Customer Support Team Lead, you will be responsible for overseeing the daily operations of the customer support team,...