Customer Service Specialist

13 hours ago

Lahore, Punjab, Pakistan Cloud Education and Visa Services Full time

4 days ago Be among the first 25 applicants

Direct message the job poster from Cloud Education and Visa Services

Pioneer Cloud Education & Visa Services Pakistan | Higher Education Specialist | Helping Students Navigate Global Opportunities | Connecting…

We're Hiring: Customer Service Specialist (Full-Time | On-Site | Lahore)

Salary: (Based on Experience)

Overview:
At Cloud Education & Visa Services, we don't just help students study abroad — we shape futures. We provide end-to-end support to students from career counselling and university selection to admissions and migration assistance. Our team is committed to guiding students at every step of their journey with compassion, professionalism, and a passion for global education.

Role:
We're on the lookout for a Customer Service Specialist who thrives on creating exceptional customer experiences. If you are passionate about helping others, an excellent communicator, and eager to grow in a fast-paced, purpose-driven organization — we want to hear from you.

Key Responsibilities:

  • Serve as the first point of contact for student and parent inquiries via phone, email, and in-person.
  • Provide accurate information on our services, visa procedures, and admissions support.
  • Handle and resolve client concerns with professionalism and a solution-oriented approach.
  • Maintain detailed records of all customer interactions and follow-ups.
  • Collaborate with internal teams to ensure smooth processing of student applications.
  • Build lasting relationships with clients through excellent service and timely communication.

What We're Looking For:

  • 1+ years of experience in a customer service or client-facing role (preferably in education, travel, or consultancy).
  • Strong interpersonal and communication skills – both written and verbal.
  • Proactive problem-solving abilities with great attention to detail.
  • Professional phone etiquette and confidence in handling inquiries.
  • A positive, calm, and empathetic attitude – especially under pressure.
  • Proficiency in MS Office and basic CRM tools is a plus.
  • Bachelor's degree in a relevant field is preferred.

Why Join Cloud Education & Visa Services?

  • Competitive Salary: Market-based salary.
  • Growth Opportunities: Clear pathway to leadership roles in customer relations or operations.
  • Purpose-Driven Work: Help students achieve their international education dreams.
  • Supportive Environment: Learn and grow with a passionate, energetic, and collaborative team.

Location: On-site – Lahore Office

Working Days: Monday to Saturday

Ready to be the voice that guides futures? Apply now and join a company where your service truly matters.

Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Education Administration Programs

Referrals increase your chances of interviewing at Cloud Education and Visa Services by 2x

Set job alerts for roles like:
  • Customer Support Specialist - International
  • Customer Experience Specialist (Non Voice)
  • Customer Support Representative - Supply Onboarding
  • Customer Service Representative (International)
  • Call Center Agent – Fluent British English Accent
#J-18808-Ljbffr

  • Customer Service Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for managing incoming and outgoing calls, providing exceptional customer service, and resolving issues efficiently.The ideal candidate will possess strong interpersonal skills,...

  • Customer Service Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced Customer Service Specialist to join our team.Job ResponsibilitiesProvide exceptional customer service by effectively resolving issues, complaints, and inquiries.Follow established communication protocols when handling various topics.Build lasting relationships with customers by taking the extra step to meet their needs.Key...

  • Customer Service Specialist

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a skilled professional to join our team as a Customer Service Specialist. As a key member of our customer-facing staff, you will play a crucial role in delivering exceptional service and support to our customers.Responsibilities:Interact with customers to provide and process information in response to inquiries, concerns, and...

  • Customer Service Travel Specialist

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title:Vacancy for Customer Service Travel Specialist

  • Customer Service Specialist

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced customer service specialist to join our team.Job RequirementsUtilize effective communication strategies to resolve customer inquiries and concerns.Identify customers' needs, gather relevant information, and provide tailored solutions.Foster strong relationships with customers through exceptional service and proactive support.Key...

  • Customer Service Email Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Email Support SpecialistWe are looking for a highly skilled and motivated individual to fill the role of email support specialist. As a key member of our team, you will be responsible for providing top-notch customer service through effective email communication.Key Responsibilities:To deliver excellent customer service by responding to emails in a timely...

  • Customer Service Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan inDrive Full time

    We're looking for a Customer Support Specialist in Pakistan.If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CVResponsibilities:Handle multiple conversations (chats/calls/emails) simultaneously with customers.Respond to customer inquiries in a timely and professional manner.To...

  • Customer Service Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan Biztek Apps Full time

    Get AI-powered advice on this job and more exclusive features.Location: Defence Moor, Walton Road, LahoreShift: Night Shift (Monday to Friday, 7:00 PM - 5:00 AM)Salary Package:Basic Salary: PKR 75,000 – PKR 100,000Incentives: Lucrative commission structure and bonusesBenefits: Provident fund, medical insurance, medical reimbursement, paid leaves, annual...

  • Customer Service

    4 weeks ago

    Lahore, Punjab, Pakistan Officium Solutions LLC Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Officium Solutions PVT LTD is a leading provider of Business Process Outsourcing services, dedicated to optimizing business efficiency through strategic outsourcing. Focusing on enhancing customer experiences and streamlining operations, we help...

  • Setup Specialist for Customer Service Platforms

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    **About the Role:**We are looking for a talented Client Support Setup Specialist to help us deliver exceptional customer service experiences. If you have experience in Customer Service and IT, this could be the perfect opportunity for you.You will work closely with our team to configure and optimize customer service platforms, enhancing the overall client...