
Account Management Coordinator
3 weeks ago
We are seeking a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.
What You'll Do- Operational Support: Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
- Promotion Management: Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
- Vendor Onboarding: Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
- SKU Management: Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, and pricing accuracy.
- Bachelor's Degree in Business Administration or relevant.
- Good understanding of the retail landscape of Pakistan.
- Acute sense of responsibility and ability to take full ownership of the function.
- At least 1-2 years of experience in the relevant field.
- Process-oriented and data-driven.
- Experience with Microsoft Office, especially Excel, or Google equivalents.
- Solid knowledge of the internet and e-commerce sector.
- We work in a flexible but fast-paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate, prioritize, decide, and deliver.
- We are driven to achieve our targets; join us if you share that drive.
- Mid-Senior level
- Full-time
- Account Management / Operations
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