Customer Services Manager

OverviewWe are seeking experienced candidates with experience working in a customer service role to join our growing team. The role is to respond to customer inquiries over the phone and via email. This position does NOT involve sales. As the customers are based in the UK, an excellent level of spoken and written English is required.ResponsibilitiesRespond...

Answer customer calls and emails, answer customer inquiries.Handle customer complaints and issues, provide solutions and ensure customer satisfaction.Maintain customer records, update and manage customer information.Assist sales and marketing departments in processing customer orders and service requests.Track customer feedback and provide improvement...

Qualifications and SkillsExperience: Minimum 2+ years in a customer service management or supervisory role, preferably in retail or e-commerce, with experience managing remote teams.Industry Knowledge: Familiarity with garment retail, particularly knitted apparel (hoodies, t-shirts, sweatshirts, pajamas), including product specifications and customer...

Qualifications and SkillsExperience: Minimum 2+ years in a customer service management or supervisory role, preferably in retail or e-commerce, with experience managing remote teams.Industry Knowledge: Familiarity with garment retail, particularly knitted apparel (hoodies, t-shirts, sweatshirts, pajamas), including product specifications and customer...

Role OverviewThe Customer Service & Booking Officer is responsible for managing customer inquiries, processing bookings, resolving service issues, and ensuring a seamless customer journey from initial contact to post-service follow-up. The role requires strong communication, organizational, and problem-solving skills to uphold service excellence and...

Customer ServiceIn this role you will be responsible for managing customer complaints, ensure timely resolutions, and enhance service processesYour key deliverables will be to:Managing customer inqueries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by addressing the inquiries across all platforms...

OverviewDirect message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes.ResponsibilitiesManaging customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by...

ResponsibilitiesUnderstand client expectations and deliver finest service delivery.Ensure end-to-end solution to the satisfaction of the corporate client.Engages RM, Product Sales, Operations Partners and other key internal stakeholders to solve client's day-to-day account and transactional related issues and queries within the agreed SLA, while maintaining...

ResponsibilitiesUnderstand client expectations & deliver finest service delivery.Ensure end-to-end solution to the satisfaction of Corporate client.Engages RM, Product Sales, Operations Partners and other key internal stakeholders to solve client's day to day account & transactional related issue and queries with the agreed SLA while maintaining highest...

Teknika Corporation of Pakistan, PakistanCustomer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:helping to develop a customer service policy for an entire organisation;managing a team of customer services...