IT Support Officer

5 days ago


Karachi, Sindh, Pakistan GT Solutions USA Full time 50,000 - 70,000 per year

We are seeking a motivated
IT Support
team member to join our team. The candidate will provide first-line IT support, troubleshoot systems, and assist in daily IT operations.

Responsibilities:

Provide timely support for hardware, software, and network issues.

Troubleshoot desktops, laptops, printers, VoIP, and shared resources.

Install, configure, and troubleshoot CCTV, NVR/DVR/IP Camera systems.

Configure devices, user accounts, and software.

Provide remote IT support when required.

Respond to user queries via phone, chat, email, or ticketing system.

Support IT projects, upgrades, and deployments.

Requirements:

Bachelor's degree in IT, Computer Science, or related field.

1–3 years of IT support/helpdesk experience

Strong knowledge of Windows, MS Office, and email clients.

Hands-on experience with CCTV monitoring, NVR/DVR systems.

Basic English communication skills (speaking & writing).

Good problem-solving skills and willingness to learn.

Salary bracket 50k to 70k.



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