consumer insights officer

2 weeks ago


Karachi, Sindh, Pakistan People Full time

About the job CONSUMER INSIGHTS OFFICER / EXECUTIVE - 01

Job Description:

  • Handle correspondence from call centers, website emails, forms, and WhatsApp, and forward to the relevant departments for action.
  • Ensure timely follow-up on unresolved issues, and maintain coordination with call center staff for efficient operations.
  • Review and classify around 400 website emails, and compile reports from direct emails and CRM tools. Consolidate call center and CP data for unified reporting.
  • Conduct training sessions with the Brand Team for Sybrid/Field service staff on product launches, events, and updates.
  • Oversee in-house surveys (e.g., product use, fragrance testing) and coordinate product testing at the factory. Ensure smooth execution by working with external agencies.
  • Review external reports for accuracy and support the Research Manager in generating department-specific reports.

Qualification and Skills:

  • Bachelors / Masters or studied statistics or research
  • 1-2 years or fresh with relevant qualifications

Location: Karachi

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    About Nielsen Consumer LLCNielsen Consumer LLC is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.Job DetailsWe are seeking a highly motivated and detail-oriented individual to join our team as a Junior Desk Research Analyst. This role involves:Conducting research and analysis to support the...


  • Karachi, Sindh, Pakistan Tapal Tea (Pvt.) Ltd. Full time

    Job Title: Consumer Insights StrategistThis role is responsible for providing actionable consumer insights and market analysis that drive strategic planning and business growth.The position supports brand strategy development by analyzing key performance indicators, leading consumer research initiatives, and collaborating with internal stakeholders and...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Join Our Team at Nielsen Consumer LLCWe are seeking a skilled professional to join our team as a Research Executive. In this role, you will be responsible for executing projects to client satisfaction, managing client relationships, and analyzing complex data sets to identify trends and opportunities.Responsibilities:Project Management: Ensure timely...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    About UsNielsen Consumer LLC is the world's leading consumer intelligence company. We deliver the most complete understanding of consumer buying behavior and reveal new pathways to growth.We are an Advent International portfolio company with a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    About the RoleWe are seeking a highly skilled Technical Integration Specialist to join our team at NielsenIQ. As a key member of our consumer insights team, you will be responsible for providing technical integration and services support to our global customers.This role requires strong analytical and problem-solving skills, as well as excellent...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company OverviewNielsen Consumer LLC is the world's leading consumer intelligence company, delivering unparalleled global reach and comprehensive consumer insights.Job DescriptionWe are seeking a detail-oriented individual to join our team as a Junior Desk Research Analyst. As a Junior Desk Research Analyst, you will be responsible for conducting...


  • Karachi, Sindh, Pakistan Tapal Tea (Pvt.) Ltd. Full time

    About Us:Tapal Tea (Pvt.) Ltd. is a leading manufacturer and distributor of tea products in Pakistan. We are committed to delivering high-quality products and providing exceptional customer service.We are looking for a highly motivated and experienced Market Research Strategist to join our team. The successful candidate will have a strong background in...


  • Karachi, Sindh, Pakistan Tapal Tea (Pvt.) Ltd. Full time

    Insights & Strategy Specialist (Marketing)Job Title: Insights & Strategy Specialist (Marketing)Location: Karachi / Lahore (PK)Purpose of the Job: The role is responsible to provide actionable consumer insights and market analysis that drive strategic planning and business growth. The position supports brand strategy development by analyzing key performance...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    **Job Summary:**We are seeking a highly experienced professional to join our team as a Chief Compliance Officer – Consumer Grievances. This role will be responsible for ensuring compliance with regulatory frameworks and standard rules and regulations.About the Role:Review consumer complaints received from OGRA, ensuring compliance with standard rules and...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    About Nielsen Consumer LLCAs a world-leading consumer intelligence company, we deliver unparalleled insights into consumer buying behavior and growth pathways. Our global presence in over 100 markets enables us to provide the Full View of consumer dynamics.The RoleThis position is ideal for an analytical individual who can execute projects to client...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Role Summary:This Junior Desk Research Analyst position involves conducting comprehensive research and analysis to support the Online Universe Classification project. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work independently.Key Responsibilities:Classification of Web Shops in the POS ManagerManual...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    About Nielsen Consumer LLC - A Leader in Market ResearchAt Nielsen Consumer LLC, we strive to deliver unparalleled insights into consumer buying behavior and growth pathways. As a leader in market research, we offer a unique opportunity to work with diverse clients and analyze complex data sets.The RoleThis position requires an analytical individual who can...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company OverviewNielsen Consumer LLC is a leading global company that delivers unparalleled consumer insights and market research. With operations in over 100 markets, we cover more than 90% of the world's population.We are committed to reflecting the diversity of our clients, communities, and markets within our workforce. Our mission is to systematically...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Nielsen Consumer LLC - A Global Leader in Consumer InsightsWe are seeking a skilled professional to join our team as a Research Executive. In this role, you will be responsible for executing projects to client satisfaction, analyzing complex data sets, and developing compelling reports and presentations.Responsibilities:Project Execution: Execute projects to...


  • Karachi, Sindh, Pakistan Markematics (Pvt.) Ltd. Full time

    We are looking for a Research Insights Professional to join our team at Markematics (Pvt.) Ltd. As a key member of our team, you will be responsible for driving business growth through market research and analysis.About the Role:You will work closely with cross-functional teams to develop and implement market research strategies.You will collect and analyze...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...

  • Research Executive

    5 days ago


    Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers to better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    About Us:Nielsen Consumer LLC is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.Job Description:The Technical Service Coordinator will provide technical integration and services support to our customers. This role will develop and deliver...

  • Software Engineer

    3 days ago


    Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionWe show the world what people want.Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we...