Shift Lead

4 weeks ago

Saddar Town, Pakistan Foodpanda Full time
Shift Lead - Business Support Operations

Position Title: Shift Lead – Partner Care Commercial

Experience: 2+ yrs in customer support, data analysis and MS Excel

Company: Foodpanda

Location: Lahore, Pakistan

Do you love food and convenience put together? Then you would definitely love foodpanda

Foodpanda is the Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in over 70 cities worldwide. We are currently looking for an energetic individual to join our Commercial Team in Lahore.

We're looking for a bright and intelligent Shift Lead - Business Support Operations to manage our very diverse, large, and dynamic team of associates. If you're ambitious, have the leadership gene, and are willing to make a difference, this is the position for you.

Responsibilities:

  • Responsible for assisting the Functional Lead in building processes for the department as per business requirement.
  • Team's time management (Scheduling, Capacity Planning, Forecasting).
  • Maintaining and optimizing the daily performance of the team.
  • Leading team to ensure KPI targets are met.
  • Assist the Functional lead in the execution of new Processes/SOP's, continuous improvement of processes, data analyzing, and update the data in the system.
  • To be a creative problem solver and able to perform root cause analysis.
  • Find ways to improve First Contact Resolution, Vendor Satisfaction, and other vendor-specific metrics.

Requirements:

  • 1 year+ experience
  • Must hold a bachelor's degree in a relevant field. Masters will be preferred.
  • Fluent in English and Urdu.
  • Excellent presentation and MS-Excel skills.
  • Comfortable with operational rotating times.

A little About Us:

  • We are fast, like mind boggling fast So if you're someone who loves ever changing goals and loves optimization, you're the right fit for us
  • We love people who can develop things from scratch, own them and then work on improving them.
  • We love what we do, and we don't rest until we've achieved our targets. So if you're also someone who is driven until the dream is achieved, come join us
#J-18808-Ljbffr

  • Team Lead

    2 weeks ago

    Saddar Town, Pakistan AK Group Full time

    Team Lead (Drop Shipping) For Amazon AK Group, Pakistan The incumbent will be responsible for managing the full life cycle of drop shipping, including but not limited to developing the business, managing it, and maintaining it for various Amazon accounts. This person shall be responsible for supervising and driving these processes with his/her repartees to...

  • Lead Sales Executive

    1 week ago

    Bahria Town, Islamabad, Pakistan beBee Careers Full time

    Night Shift Sales Team LeadThis is a challenging yet rewarding role that requires the ability to work night shifts and lead an on-site team.The successful candidate will be responsible for managing our sales team, developing sales strategies, and achieving sales targets.To be successful in this role, you will need to have excellent leadership, communication,...

  • Team Lead

    2 weeks ago

    Saddar Town, Pakistan AK Group Full time

    Team Lead (Drop Shipping) AK Group, Pakistan The incumbent will be responsible for managing the full life cycle of drop shipping, including but not limited to developing the business, managing it, and maintaining it for various Amazon accounts. This person will supervise and drive these processes with their team to achieve company goals. Initially, this lead...

  • Digital Marketing Specialist

    1 week ago

    Saddar Town, Pakistan beBee Careers Full time

    A Telecommunication company is looking for fresh and energetic candidates who can work in the field of digital marketing.No experience is required, and proper training is provided to each candidate.This is not a call centre position; no calling is required.Key Responsibilities:Generating leads from Facebook through paid/unpaid marketing.Promoting pages...

  • Social Media Representative

    1 week ago

    Saddar Town, Pakistan beBee Careers Full time

    We are seeking highly motivated individuals to join our team as Digital Marketing Representatives.As a representative, you will be responsible for generating leads from Facebook and promoting pages through various activities.No prior experience is necessary, as we provide comprehensive training to ensure your success.Responsibilities:Paid and unpaid...

  • Night Shift Sales Team Lead

    1 week ago

    Bahria Town, Islamabad, Pakistan beBee Careers Full time

    Lead Sales ExecutiveThe ideal candidate will have a proven track record of meeting or exceeding sales targets.This is an exciting opportunity to lead our sales team in Rawalpindi, and we are seeking an experienced and driven professional who can make a significant impact.

  • Operations Excellence Lead

    1 week ago

    Saddar Town, Pakistan beBee Careers Full time

    Salary and BenefitsWe offer competitive salary packages and a range of benefits to support your career growth and well-being. As a Quality Manager, you will have access to opportunities for professional development, recognition, and rewards for outstanding performance.Job DescriptionThe Quality Manager oversees the quality control operations during their...

  • Facebook Marketing Associate

    1 week ago

    Saddar Town, Pakistan beBee Careers Full time

    In this role, you will be the face of our company's digital presence.You will be responsible for generating leads from Facebook and promoting our pages through various activities.No prior experience is required, as we provide thorough training to equip you with the necessary skills.Job Duties:Paid and unpaid marketing campaigns on Facebook.Engaging with...

  • Marketing Assistant

    1 week ago

    Saddar Town, Pakistan beBee Careers Full time

    Are you passionate about digital marketing and eager to learn?This is an excellent opportunity to join our team as a Social Media Representative.You will be responsible for generating leads from Facebook and promoting our pages through various activities.Duties and Responsibilities:Developing and implementing paid and unpaid marketing strategies on...

  • Sales Communications Specialist

    1 week ago

    Saddar Town, Pakistan beBee Careers Full time

    Tele Marketing Professional(s)We are seeking highly charged telemarketing professionals for our call center, working in evening shifts with door-to-door transportation. Our services supplement clients' onshore sales and marketing efforts through telesales, appointment setting, and lead generation.Job RequirementsExcellent fluency in spoken English with an...