Customer Service Executive

1 day ago


Islamabad, Islamabad, Pakistan Interwood Mobel (Pvt) Ltd. Full time

Interwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to ensure customer needs are met efficiently and professionally.

Responsibilities
  • Respond promptly to customer inquiries via phone, email, and in-person.
  • Build and maintain strong relationships with existing and potential customers.
  • Address and resolve customer complaints or concerns in a professional and timely manner.
  • Ensure customer satisfaction and contribute to customer loyalty and retention.
  • Track order status and proactively inform customers of any delays or issues.
  • Generate and share order confirmation, shipping details, invoices, and relevant documentation with customers.
  • Assist the sales team with quotations, follow-ups, and post-sales support.
  • Maintain customer records and sales data in the CRM system.
  • Provide administrative support related to sales activities, including data entry, report generation, and record keeping.
  • Facilitate warranty claims, product returns, or replacements as per company policy.
  • Coordinate with the technical or service team to address product-related issues or complaints.
  • Ensure effective closure of complaints with proper documentation and feedback collection.
  • Liaise between customers and internal departments to ensure a smooth flow of information.
  • Communicate customer feedback and market trends to the sales and product teams.
  • Any additional task assigned by the manager.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum 2 years of experience in a customer service or sales support role, preferably in a manufacturing or B2B environment.
  • Strong communication skills (verbal and written).
Benefits
  • Medical Insurance
  • EOBI
  • Provident Fund
  • Paid Leaves
#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full time

    Bachelor's degree in Business Administration or relevant field (or equivalent work experience)Job Description: Customer Service ExecutiveResponsibilities:- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat- Assist customers in product selection and provide accurate information regarding pricing,...


  • Islamabad, Islamabad, Pakistan Interwood Mobel Full time

    Interwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to...


  • Islamabad, Islamabad, Pakistan Nawaz Travel Full time

    We are recruiting a Customer Service and Sales Executive to provide exceptional customer service and drive sales growth at Nawaz Travel in Islamabad. The successful candidate will be responsible for handling customer inquiries, resolving complaints, and promoting our services to customers.Key ResponsibilitiesProvided exceptional customer service, responding...


  • Islamabad, Islamabad, Pakistan Zameen Full time

    About Our TeamWe are Zameen, a leading real estate company seeking an experienced Customer Service and Sales Executive to join our team. As the Assistant Manager Sales, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales professionals.To succeed in this role, you must have a strong passion for...


  • Islamabad, Islamabad, Pakistan Selteq Pvt Ltd Full time

    Customer Service And Support Executives Selteq Pvt Ltd, Pakistan An exciting opportunity has arisen for an experienced Customer Support and Service Executive. The ideal candidate will have excellent communication skills and experience working in a call center.Job Shift: Second Shift (Afternoon)Job Location: Islamabad, PakistanAge: 20 - 45 YearsMinimum...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    About This OpportunityWe are looking for a highly motivated and experienced Project Manager to join our team.Key ResponsibilitiesThe successful candidate will be responsible for:Leading project teams to deliver results-driven outcomesDeveloping and implementing effective project plansMaintaining strong relationships with clients and stakeholdersIdentifying...


  • Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full time

    About Rythm LED Bulb OrganizationWe are a leading provider of innovative LED lighting solutions, committed to delivering exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Service Executive to join our team. As a key member of our support staff, you will be responsible for providing top-notch customer service and...


  • Islamabad, Islamabad, Pakistan Swift Onboarding Solutions Full time

    Job DescriptionWe are seeking a highly motivated and dedicated individual to join our team as a Trainee / Executive Assistant. In this role, you will have the opportunity to develop a solid understanding of the customer service and virtual assistant industry in the US.The training period is approximately one month and is unpaid. After completing the training...


  • Islamabad, Islamabad, Pakistan H. Karim Buksh Full time

    ResponsibilitiesDevelop and implement comprehensive training programs for sales staff to enhance product knowledge and sales skills.Analyze market trends, competitor pricing, and product offerings to inform strategic business decisions.Design and execute visually appealing in-store displays that showcase products and attract customers.Foster a culture of...


  • Islamabad, Islamabad, Pakistan ARWEN TECH (PVT) LTD. Full time

    Are you a skilled sales professional looking for a new challenge? Do you have experience in IT services and solutions? We are seeking a highly motivated and results-driven IT Services Executive to join our team.This is an exciting opportunity to work with a dynamic and growing company, utilizing your skills and expertise to drive sales growth and revenue...


  • Islamabad, Islamabad, Pakistan The Travel Globe Full time

    Customer Service and Operations ExpertThe Travel Globe is committed to delivering exceptional customer service and ensuring seamless operations. We are seeking a Customer Service and Operations Expert to join our team and take ownership of our customer service and operations functions.As a key member of our team, you will be responsible for:Providing...


  • Islamabad, Islamabad, Pakistan ibexl Full time

    About the RoleWe are seeking an exceptional Customer Support Executive to join our Operations department. As a key member of our team, you will be responsible for providing top-notch customer service, resolving queries and issues through effective communication, and maintaining a positive attitude.Key Responsibilities:Respond to customer inquiries in a...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    We are seeking a skilled and bilingual Customer Service Executive to join our team at Practice Perfect Solutions and Services, Pakistan.Job DescriptionThe ideal candidate will be fluent in both English and Spanish, possessing exceptional communication skills in both languages. As a front office coordinator, you will serve as the first point of contact for...


  • Islamabad, Islamabad, Pakistan Noetic Technologies Full time

    Customer Support Executive Noetic Technologies, Pakistan The ideal candidate is someone who is motivated, can maintain high customer satisfaction levels while ensuring great service standards and effectively handling customer queries.ResponsibilitiesRespond to customer inquiries and complaints in a timely and efficient mannerProvide accurate, valid, and...


  • Islamabad, Islamabad, Pakistan NADRA Technologies Ltd Full time

    We are looking for a friendly and approachable individual to join our team as a Customer Service Representative. In this role, you will provide exceptional customer service via phone, email, and in-person, resolve customer complaints, and maintain accurate records.Responsibilities:Provide exceptional customer service via phone, email, and in-personResolve...


  • Islamabad, Islamabad, Pakistan Elite Outsourcing Full time

    Customer Sales Executive Elite Outsourcing, Pakistan We are seeking a highly motivated and experienced Customer Sales Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing them with product or service information, and generating sales by converting customer inquiries into sales opportunities.Respond...


  • Islamabad, Islamabad, Pakistan ibex Full time

    At ibex, we're seeking a talented Customer Service Liaison to connect with our valued customers and provide top-notch support. As a liaison between our customer and clients, you'll be responsible for facilitating smooth interactions, resolving issues efficiently, and ensuring a positive experience.This is a key role in strengthening our service...


  • Islamabad, Islamabad, Pakistan Zong CMPAK Full time

    Customer Service Officer Zong CMPAK, Pakistan Responsibilities:Providing customer services to customers by answering their queries, requests, and complaints as defined in the process.Responsible for achieving high customer satisfaction through high-quality service delivery.Ensuring smooth and flawless helpline operations.Taking accurate measures against...


  • Islamabad, Islamabad, Pakistan Vantage Digital Full time

    As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...


  • Islamabad, Islamabad, Pakistan Interwood Mobel (Pvt) Ltd. Full time

    Job Description:We are seeking a highly skilled and experienced CUSTOMER SERVICE REPRESENTATIVE to join our team at Interwood Mobel (Pvt) Ltd. The successful candidate will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction.Key...